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Posted 2 days ago

Front Desk Agent

@ Hotel Arts Group

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Calgary, Alberta

$20/hrFull-time1+ years experience
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SIGNALS

Overview

Hotel Arts Group is hiring a full-time Front Desk Agent in Calgary to deliver guest service at check-in, check-out, reservations and telephone inquiries. The role requires a flexible schedule including evenings, weekends, holidays and overnight shifts, plus 1-2+ years of front office, housekeeping or rooms experience preferred. A possible criminal background check applies.

Pay:

$20 an hour

Responsibilities:

  • Attend to guest concerns proactively and professionally
  • Handle check-in, check-out, luggage and reservations
  • Review reservations and group resumes for accuracy
  • Manage rates and account folios
  • Maintain and balance a cash float each shift

Requirements summary:

  • 1-2+ years front office, housekeeping or rooms experience preferred
  • Flexible schedule including evenings, weekends, holidays and overnight
  • Microsoft Office knowledge required
  • Opera or other property management system an asset
  • Hospitality diploma an asset

Tools & skills

OperaMicrosoft Office
Source and dates

Employer career site / ATS feed · jazzhr

Employer posting date
2026-11-04
First seen by our source
2026-11-05
Source record updated
2026-11-05

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Experience1+ years
Hours per week40 (estimated)
Scheduleday, evening, holidays, weekends, overnight
Travelair: none · ground: none
Work settingHospital or clinic
PositionMostly standing
Physical demandsphysical low · computer moderate
LanguagesEnglish
Background checkscriminal record
EducationCollege diploma (preferred)
Fields of studyHospitality Management

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Hotel Arts Group

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

A Welcoming Place of Valued Relationships

Full company description

Indulge yourself at Calgary’s Hotel Arts – the ultimate urban escape. Experience a sumptuous blend of modern luxury and intuitive service in Calgary’s premier boutique-style hotel. Located in the heart of the city’s emerging arts and entertainment district and steps from Calgary's vibrant business centre, Hotel Arts places you on the red carpet of fabulous shopping, theatre, spas, dining, convention facilities and the world-famous Calgary Stampede.

LinkedIn followers
14,098
People associated on LinkedIn
238
Reported office locations
  • 119 12th Ave SW, Calgary, AB T2R 0G8, CA
Other recorded names
  • Hotel Arts Group
Specialties
  • Hospitality
  • Lodging
  • Fundraising
  • Community
  • Events and Lifestyle Branding
  • Restaurants
  • Tourism
  • Hotels
  • Boutique Hotels
  • Meetings
  • Conventions
  • Offsite Catering
  • and Catering
Profile identifies a recruitment agency
No
View all jobs Website

Indulge yourself at Calgary’s Hotel Arts – the ultimate urban escape. Experience a sumptuous blend of modern luxury and intuitive service in Calgary’s premier boutique-style hotel. Located in the heart of the city’s emerging arts and entertainment district and steps from Calgary's vibrant business centre, Hotel Arts places you on the red carpet of fabulous shopping, theatre, spas, dining, convention facilities and…

FieldValue
IndustryHospitality
Company size201-500 employees
HeadquartersCalgary, AB
Organization typePrivately Held
Year founded2005
SpecialtiesHospitalityLodgingFundraisingCommunityEvents and Lifestyle BrandingRestaurantsTourismHotelsBoutique HotelsMeetings
Open jobs on Jobsy6
LinkedInView page
Job description

Hotel Arts is currently seeking energetic and passionate guest service professionals to join our Front Desk Team! Are you ready to spoil our guests and ensure that they have not only a pleasant but exceptional stay in Calgary? Join our team today!

Members of our Front Desk Team can look forward to performing the following tasks:

  • Attend to all concerns of the guest proactively and professionally.
  • Ensure the satisfaction of all guests with a consistent positive attitude.
  • Review all guest reservations to ensure accuracy.
  • Review group resumes and follow up accordingly on any actionable items.
  • Ensure rates and account folios are set up and managed correctly.
  • Communicate key information to appropriate departments and colleagues.
  • Ensure special requests by guests are completed in a timely manner.
  • Maintain and balance a cash float during each shift.
  • Provide services to guests including: check in/out, telephone inquiries, luggage, handling and taking reservations.
  • Provide guests with the information they require.
  • Answer questions pertaining to events/activities and provide directions regarding their destination.

Our ideal candidate will have:

  • Flexible schedule is essential. Evenings, Weekend, Holiday and overnight are be required.
  • 1-2+ Years’ Experience in Front Office Operations, Housekeeping or Rooms preferred.
  • Knowledge in Opera or other Property Management Systems a strong asset.
  • Degree/Diploma in Hospitality Management an asset.
  • Microsoft Office product knowledge required.
  • Positive, professional, motivating personality
  • Excellent verbal and written communication skills
  • Passionate about guest service and hospitality
  • Position may be subject to a criminal background check.

Please include in your cover letter your years of experience in the service or hospitality industry and why you would be a great fit for our team.

To learn more about Hotel Arts, please visit our website at: www.hotelarts.ca

Applicants who do not already have legal permission to work in Canada will not be considered.

Please be advised that only candidates selected for an interview will be contacted; and successful candidate will be subject to a background check.

Hotel Arts Group is an Equal Opportunity Employer.

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