Posted 2 days ago
Front Desk Agent (Part Time)
@ Pomeroy Lodging LP
Olds, Alberta
Overview
Pomeroy Lodging LP is hiring a part-time Front Desk Agent to be the first point of contact for guests at its Western Canadian hotels. The work covers check-ins and check-outs, reservations, phone and guest enquiries, and maximizing room revenue. The posting offers paid on-the-job training, a health and wellness benefit plan, personal days and a travel program, with shifts that may include days, afternoons, evenings, weekends and occasional night audit.
Responsibilities:
- Welcome and assist guests at the front desk
- Process check-ins, check-outs and transactions
- Book reservations by phone, in person or online
- Track arrivals, departures and daily activity
- Keep the lobby and front desk presentable
Requirements summary:
- Strong communication and interpersonal skills
- Tech-savvy
- Problem-solving and organizational ability
- Front desk or hotel experience is an asset
Source and dates
Source type not verified · talentnest
- Employer posting date
- 2026-11-04
- First seen by our source
- 2026-11-05
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Hospitality & tourism |
| Schedule | day, evening, weekends, overnight |
| Travel | air: none · ground: none |
| Work setting | Hospital or clinic |
| Position | Mostly standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Perks mentioned | Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Pomeroy Lodging LP
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Fiercely Invested in our Properties, People and Communities.
Full company description
At Pomeroy Lodging, we are invested in a diverse portfolio of Hotels, Resorts and Nordic Spas. Our investment goes beyond the walls of our properties and the land we build on. Through our skin-in-the-game philosophy, family-oriented culture, and significant support of the communities in which we operate, we are fiercely invested in our people, our guests, our stakeholders and our communities. Founded in 1994 and headquartered in Calgary and Grande Prairie, Alberta, Canada, we own and operate hotels under our proprietary brands and various well-known brands. Our full portfolio ranges from select service accommodations to upscale luxury resorts and wellness-inspired Nordic Spas. Our services include hospitality operations management, asset management, and real estate investment in the hospitality industry. We are Committed to Growth. As a vertically integrated developer, we leverage our vision and expertise throughout the construction process to ensure quality for our guests and team members. We are Committed to our Communities. We contributed back over $11 million to the communities we live in. We are Committed to our People. We believe in providing training and growth opportunities, and financial incentives to all employees in all roles. Recent new construction additions to our portfolio include Alyeska Nordic Spa in Girdwood, Alaska, set within the jaw-dropping scenery of the Chugach mountains on the grounds of Alyeska Resort. This unique spa experience invites you to enjoy the benefits of hydrotherapy as you take some time to disconnect- to reconnect. We are Fiercely Invested.
- LinkedIn followers
- 3,891
- People associated on LinkedIn
- 156
- Reported office locations
- 9820 - 100th Ave, Grande Prairie, AB T8V 0T8, CA
- 500 King St W, 357, Toronto, Ontario M5V 1L9, CA
- Other recorded names
- Pomeroy Lodging
- Specialties
- Hotels
- Hospitality
- Development
- Management
- Real Estate
- Travel and Toursim
- Leisure
- Resorts
- Full Service
- Limited Service
- Food & Beverage
- Meetings
- Conferences
- Lodging
- wellness
- and nordic spa
- Profile identifies a recruitment agency
- No
At Pomeroy Lodging, we are invested in a diverse portfolio of Hotels, Resorts and Nordic Spas. Our investment goes beyond the walls of our properties and the land we build on. Through our skin-in-the-game philosophy, family-oriented culture, and significant support of the communities in which we operate, we are fiercely invested in our people, our guests, our stakeholders and our communities. Founded in 1994 and…
| Field | Value |
|---|---|
| Industry | Hospitality |
| Company size | 1,001-5,000 employees |
| Headquarters | Grande Prairie, AB |
| Organization type | Partnership |
| Year founded | 2009 |
| Specialties | HotelsHospitalityDevelopmentManagementReal EstateTravel and ToursimLeisureResortsFull ServiceLimited Service |
| Open jobs on Jobsy | 48 |
| View page |
We are looking for a Front Desk Agent to join our team!
Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!
Job Description
As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the first impression on each of our guests. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
Key Focuses
- Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
- Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
- Answers phones and welcomes guests in a prompt and courteous manner.
- Keeps track of arrivals, departures, and in-house daily activities and organizes VIP amenities where appropriate.
- Efficiently books guest reservations requested by phone, in person, or online.
- Processes check-ins, and check-outs, registers transactions, and provides information on hotel services and room location.
Experience/Passions/Education
- Previous experience in front desk or in a hotel is an asset.
- Strong communication and interpersonal skills.
- Tech-savvy.
Working Conditions
This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.
About Pomeroy LodgingPomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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