Posted 15 days ago
Front Desk Agent
@ Marriott
Calgary, Alberta
Overview
Marriott is hiring a Front Desk Agent (Guest Experience Specialist) at Courtyard Calgary Airport for a full-time role. The work covers check-in and check-out, guest requests, reports, meal delivery and local recommendations across the hotel's main areas.
Responsibilities:
- Handle guest check-in and check-out
- Address guest requests and needs
- Complete operational reports
- Deliver meals to guests
- Share local area highlights
Requirements summary:
- High school diploma or GED equivalent preferred
- No related work experience required
- No supervisory experience required
- Ability to stand, walk and move for extended periods
- Ability to lift, carry and push items up to 25 lbs
Tools & skills
Source and dates
Employer career site / ATS feed · paradox
- Employer posting date
- 2026-10-22
- First seen by our source
- 2026-10-22
- Source record updated
- 2026-10-22
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 25 lb · computer moderate |
| Languages | English |
| Education | High school (preferred) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Marriott
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of approximately 9,000 properties across more than 30 leading brands in 141 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/
- LinkedIn followers
- 3,251,190
- People associated on LinkedIn
- 214,724
- Reported office locations
- 10400 Fernwood Road, Bethesda, MD 20817, US
- Omar Al Mukhtar Street, Doha, Doha, QA
- 22 Abd El Hamid Street, Cairo, Cairo, EG
- SHK. Rashid Bin Saeed Street, Abu Dhabi, Abu Dhabi, AE
- 10400 Fernwood Rd, Bethesda, MD 20817, US
- Business categories
- Travel
- Resorts
- Leisure
- Music
- Tourism
- Events
- Hospitality
- Franchise
- Hotel
- Restaurants
- Fashion
- Food and Beverage
- Customer Service
- Food Processing
- Other recorded names
- Fairfield Inn & Suites by Marriott Orlando International Drive/Convention Center
- Marriott North Charleston
- Marriott International, Inc.
- Careers at Marriott
- Fairfield Inn & Suites By Marriott - Charlotte Matthews
- Fairfield Inn & Suites by Marriott New York Manhattan/Downtown East
- SpringHill Suites by Marriott Grand Island NE
- Fairfield Inn & Suites Avon
- Marriott Orlando Downtown
- SpringHill Suites
- The Residence Inn by Marriott - Worcester
- Residence Inn Marriott
- The Residence Inn by Marriot - Yonkers
- Residence Inn Denver Downtown
- Residence Inn Kapolei
- Marriott International
- Specialties
- Hospitality
- Lodging
- Business Travel
- Travel
- Hotels
- CSR
- Sustainability
- and DEI
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of approximately 9,000 properties across more than 30 leading brands in 141 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and…
| Field | Value |
|---|---|
| Industry | Hospitality |
| Company size | 10,001+ employees |
| Headquarters | Bethesda, MD |
| Organization type | Public Company |
| Specialties | HospitalityLodgingBusiness TravelTravelHotelsCSRSustainabilityand DEI |
| Open jobs on Jobsy | 241 |
| View page |
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Notification to Applicants: Courtyard Calgary Airport takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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