Posted 2 months ago
Inside Sales Representative
@ Flanagan Foodservice Inc
Mount Pearl, Newfoundland and Labrador
Overview
Flanagan Foodservice Inc is hiring an Inside Sales Representative to generate sales, follow up on leads, and support customers from first inquiry through order completion. The role combines sales, customer support and administrative coordination, is primarily office- or home-based, and may require occasional travel to customer visits.
Responsibilities:
- Respond to inbound sales inquiries and make outbound contacts
- Prepare quotes, proposals and sales documentation
- Serve as primary customer contact before, during and after sale
- Coordinate with operations, purchasing, accounting and shipping
Requirements summary:
- Previous inside sales, customer service or account management experience
- Strong verbal and written communication skills
- Proficiency with Microsoft Office
- Experience with CRM or ERP systems is an asset
Tools & skills
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-08-24
- First seen by our source
- 2026-10-23
- Source record updated
- 2026-11-07
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Sales |
| Travel | air: minimal · ground: minimal |
| Work setting | Office, Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Flanagan Foodservice Inc
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
The Difference You Deserve
Full company description
Proudly Canadian and Family Owned Food Distributor Flanagan's is the largest Canadian owned, independent foodservice distributor in the country. From our early days as a food wholesaler, we've grown to provide full service to more than 7000 restaurants and foodservice operations across the province of Ontario. To each and every customer, we offer uniquely personalized service, along with the attention to detail, reliability and range of quality products you need to grow your business.
- LinkedIn followers
- 12,608
- People associated on LinkedIn
- 389
- Reported office locations
- 145 Otonabee Drive, Kitchener, ON N2C1L7, CA
- 100 Sasaga Drive, Kitchener, Ontario N2C 2G7, CA
- 69 Magill St., Walden Business Park, Lively, Ontario P3Y 1K6, CA
- 295 South Blair Street, Whitby, Ontario L1N 9V9, CA
- Business categories
- Food and Beverage
- Wholesale
- Other recorded names
- Flanagan Foodservice Inc
- Flanagan Foodservice Inc.
- Specialties
- Food Distribution
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Proudly Canadian and Family Owned Food Distributor Flanagan's is the largest Canadian owned, independent foodservice distributor in the country. From our early days as a food wholesaler, we've grown to provide full service to more than 7000 restaurants and foodservice operations across the province of Ontario. To each and every customer, we offer uniquely personalized service, along with the attention to detail…
| Field | Value |
|---|---|
| Industry | Food and Beverage Services |
| Company size | 501-1,000 employees |
| Headquarters | Kitchener, ON |
| Organization type | Privately Held |
| Year founded | 1977 |
| Specialties | Food Distribution |
| Open jobs on Jobsy | 46 |
| View page |
Position Summary
We are seeking a motivated and customer-focused Inside Sales Representative to join our team. This role is primarily responsible for generating sales, developing customer relationships, following up on leads, and supporting the overall sales process from initial inquiry through order completion. The successful candidate will combine strong sales and communication skills with excellent organization and attention to detail. In addition to inside sales responsibilities, this position will provide customer support and administrative assistance to ensure customers receive a positive and efficient experience. Although the position is primarily office- or home-based, occasional travel may be required for customer visits.
Key Responsibilities
Sales & Business Development
- Respond to inbound sales inquiries and proactively contact prospective customers.
- Develop and maintain relationships with new and existing customers.
- Identify customer needs and recommend appropriate products or services.
- Prepare quotes, proposals, and sales documentation.
- Follow up on leads, quotations, and opportunities in a timely manner.
- Work toward individual and team sales targets.
- Collaborate with other members of the sales team to maximize sales opportunities.
Customer Support
- Serve as a primary point of contact for customers before, during, and after the sale.
- Respond to customer questions by phone, email, and other communication channels.
- Assist customers with product information, order status, availability, and general inquiries.
- Follow up with customers to ensure satisfaction and encourage ongoing business.
- Build strong, professional relationships with customers and provide a consistently positive customer experience.
Administrative Responsibilities
- Coordinate internally with operations, purchasing, accounting, shipping, and other departments to ensure orders are completed accurately and on time.
- Maintain organized records and ensure company procedures are followed.
Qualifications & Skills
- Previous experience in inside sales, customer service, account management, or a related role.
- Strong verbal and written communication skills.
- Customer-focused approach with the ability to build and maintain relationships.
- Strong organizational and time-management skills.
- Ability to manage multiple priorities and follow up consistently.
- Comfortable making outbound sales calls and developing new business.
- Strong attention to detail and accuracy with administrative tasks.
- Proficiency with Microsoft Office
- Experience with CRM, ERP, or other sales/order management systems is an asset.
- Ability to work independently while also collaborating effectively with a team.
- Willingness and ability to travel occasionally as required.
What Success Looks Like
The successful candidate will be someone who can sell confidently, support customers effectively, and keep the administrative side of the sales process organized. They will take ownership of customer relationships, follow opportunities through to completion, and work collaboratively across the organization to deliver excellent service.
This is an ideal role for someone who enjoys a combination of sales, customer interaction, problem-solving, and administrative responsibilities rather than a role focused exclusively on selling.
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