Posted 3 months ago
Instructional Designer
@ Pigment
Toronto, Ontario
Overview
Pigment, an AI-powered business planning and performance management platform, is hiring a full-time Instructional Designer for its Customer Education team. The role builds e-learning, video and interactive courses and certifications for the Pigment Academy, working closely with subject matter experts.
Pay:
$100,000–$110,000 a year
Responsibilities:
- Design customer learning programs and certifications for the Pigment Academy
- Develop e-learning, video and interactive learning content
- Translate SME product knowledge into accessible customer content
- Manage the full instructional design lifecycle, including needs analysis and evaluation
- Keep learning materials updated with product releases
Requirements summary:
- Experienced in instructional design and adult learning principles
- Experience building e-learning, video and interactive courses
- Works effectively with subject matter experts
- Manages multiple projects and delivers on schedule
- Follows learning trends, including AI-powered technologies
Tools & skills
Source and dates
Employer career site / ATS feed · lever
- Employer posting date
- 2026-08-11
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Pigment
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Pigment. Prepare for anything.
Full company description
Pigment is an AI-powered planning platform built for agility and scale. It connects people, data, and processes in one elegant, feature-rich platform that allows planners in every department to prepare for any eventuality. Industry-leading companies like Unilever, Snowflake, Klarna, and Figma use Pigment every day, allowing them to confidently make more informed business decisions. Book your demo today 👉 https://www.pigment.com/contact We’re hiring! Check out our job openings: https://www.pigment.com/careers
- LinkedIn followers
- 67,235
- People associated on LinkedIn
- 721
- Reported office locations
- 86, Rue Notre-Dame de Nazareth, Paris, Île-de-France 75003, FR
- Business categories
- Real Time
- Information Technology
- Business Development
- Software
- SaaS
- Analytics
- Artificial Intelligence (AI)
- Other recorded names
- Pigment
- Specialties
- Financial planning
- Budget planning & forecasting
- Sales performance management
- FP&A
- Headcount planning
- Workforce planning
- ESG
- Corporate Performance Management
- Integrated business planning
- Decision-making
- S&OP
- and Supply chain planning
- Profile identifies a recruitment agency
- No
- Reported total investment
- 186,900,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Pigment is an AI-powered planning platform built for agility and scale. It connects people, data, and processes in one elegant, feature-rich platform that allows planners in every department to prepare for any eventuality. Industry-leading companies like Unilever, Snowflake, Klarna, and Figma use Pigment every day, allowing them to confidently make more informed business decisions. Book your demo today 👉…
| Field | Value |
|---|---|
| Industry | Software Development |
| Company size | 501-1,000 employees |
| Headquarters | Paris, Île-de-France |
| Organization type | Privately Held |
| Year founded | 2019 |
| Specialties | Financial planningBudget planning & forecastingSales performance managementFP&AHeadcount planningWorkforce planningESGCorporate Performance Management Integrated business planningDecision-making |
| Open jobs on Jobsy | 12 |
| View page |
Join Pigment: The AI Platform Redefining Business Planning
Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.
Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.
With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.
At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you.
We are seeking an experienced Instructional Designer to join our Customer Education team. In this role, you will be a key player in developing high-quality learning content for the Pigment Academy that helps our customers master our business planning and performance management software. You will work closely with subject matter experts to design and deliver engaging, effective learning experiences, influencing customer adoption and empowering our customers to unlock the full potential of our platform.
What You'll Do:
Strategize and design comprehensive customer learning programs and certifications for the Pigment Academy by collaborating closely with subject matter experts (SMEs) and key stakeholders.
Become a Pigment expert and apply core adult learning principles to develop and deliver engaging, high-impact learning experiences across multiple modalities, including e-learning, video, and interactive courses.
Partner effectively with SMEs to translate their deep product knowledge into clear, accessible customer learning content.
Manage the end-to-end instructional design lifecycle, from conducting needs analyses and identifying content gaps to developing assessments and evaluating program effectiveness based on business goals.
Champion content excellence by staying up-to-date with product releases to ensure all customer learning materials reflect the latest features and innovations.
Stay ahead of the curve by continuously researching the latest trends in learning and development, including AI-powered technologies, to enhance our learning offerings and your own expertise.
Thrive in our fast-paced environment by effectively managing multiple projects and delivering high-quality work on schedule.
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