Posted yesterday
Intern- IT Help Desk (Winter)
@ Black & McDonald Limited
Edmonton, Alberta
Overview
Black & McDonald is hiring a winter contract intern for its IT Help Desk. The role supports end-users with hardware, software and network issues, and involves documentation, training and inventory tasks. Pay starts at $21-24 per hour, and the internship is a four-month paid summer program.
Pay:
$21–$24 an hour
Responsibilities:
- Diagnose and resolve hardware, software and network issues
- Support end-users by phone, email or in person
- Maintain systems and install software updates and patches
- Document IT processes and common solutions
- Help manage IT hardware and software inventory
Requirements summary:
- Currently enrolled in a Computer Science, IT or related degree
- Basic knowledge of Windows, macOS and Microsoft Office
- Strong verbal and written communication skills
- Ability to troubleshoot technical issues efficiently
- Willingness to collaborate with team members
Tools & skills
Source and dates
Employer career site / ATS feed · breezy
- Employer posting date
- 2026-11-05
- First seen by our source
- 2026-11-05
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | IT |
| Seasonal | Yes |
| Travel | air: none · ground: none |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Encouraged to apply | People with disabilities |
| Education | Bachelor’s degree (required) |
| Fields of study | Computer Science, Information Technology |
| Perks mentioned | Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Black & McDonald Limited
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Black & McDonald is an integrated, multi-trade service provider that safely delivers high-quality construction, facilities management, and technical solutions. We are a family-owned and operated company with over 6,500 employees working out of 40+ offices across North America. With more than 100 years of diverse market experience across North America, we are a forward-thinking organization with a strong track record of delivering customer-focused solutions and operational excellence. For more information on our licenses visit: https://blackandmcdonald.com/licenses/
- LinkedIn followers
- 77,015
- People associated on LinkedIn
- 3,002
- Reported office locations
- 2100 - 2 Bloor Street East, Toronto, ON M4W 1A8, CA
- 31 Pullman Court, Scarborough, ON M1X 1E4, CA
- 6001 Front Street, Kansas City, Missouri 64120, US
- 10 Payzant Avenue, Dartmouth, Nova Scotia B3B 1Z6, CA
- 1801 Quebec Avenue, Saskatoon, Saskatchewan S7K 3S7, CA
- Business categories
- Electronics
- Government
- Consumer Electronics
- Other recorded names
- Black & McDonald Limited
- Black & McDonald Français
- Specialties
- Electrical Construction
- Facilities Management
- Facility Maintenance Services
- Renewable Services
- Utility Services
- Construction Services
- Energy & Sustainability Services
- Engineering & Design
- Fabrication and Modular Construction Services
- and EV Charging Infrastructure Services
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Black & McDonald is an integrated, multi-trade service provider that safely delivers high-quality construction, facilities management, and technical solutions. We are a family-owned and operated company with over 6,500 employees working out of 40+ offices across North America. With more than 100 years of diverse market experience across North America, we are a forward-thinking organization with a strong track…
| Field | Value |
|---|---|
| Industry | Construction |
| Company size | 5,001-10,000 employees |
| Headquarters | Toronto, ON |
| Organization type | Privately Held |
| Year founded | 1921 |
| Specialties | Electrical ConstructionFacilities ManagementFacility Maintenance ServicesRenewable ServicesUtility ServicesConstruction ServicesEnergy & Sustainability ServicesEngineering & DesignFabrication and Modular Construction Servicesand EV Charging Infrastructure Services |
| Open jobs on Jobsy | 102 |
| View page |
BUILD YOUR CAREER AT BLACK & MCDONALD
Black & McDonald is an integrated, multi trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and family-run company that employs thousands of highly skilled and talented professionals across North America. With nearly 100 years of diverse market experience, we are a forward thinking organization with a strong track record of delivering operational excellence and customer-focused solutions that stand the test of time.
ABOUT THIS CAREER OPPORTUNITY
At Black & McDonald, you’re not just an Intern, you’re part of the family. Our Internship Program is centrally supported, fully leveraged paid summer employment offering you the chance to bridge theory to practice in a supportive and dynamic environment. Our goal is to provide you with 4 months of engaging, meaningful, and impactful experience that will launch your career in the right direction.
A few things to look forward to – a structured work plan to guide your learning; a dedicated mentor to offer regular coaching and feedback; online training through Harvard Business School; collaboration with a vast network of Interns across North America; opportunity to contribute to the growth and success of our diverse team of over 6000 employees across a network of over 25 offices and countless job-sites.
ROLES & RESPONSIBILITIES
- Technical Support: Assist in diagnosing and resolving technical issues related to hardware, software, and network systems.
- User Assistance: Provide support to end-users via phone, email, or in-person, ensuring timely resolution of IT-related problems.
- System Maintenance: Help maintain and update IT systems, including installing software updates and patches.
- Documentation: Document IT processes, procedures, and solutions to common issues.
- Training: Assist in training end-users on new technologies and IT best practices.
- Inventory Management: Help manage IT inventory, including tracking hardware and software assets.
- Collaboration: Work closely with the IT team to support ongoing projects and initiatives.
REQUIREMENTS
- Education: Currently enrolled in a degree program in Computer Science, Information Technology, or a related field.
- Technical Skills: Basic knowledge of operating systems (Windows, macOS), Microsoft Office Suite, and common IT tools.
- Communication Skills: Strong verbal and written communication skills.
- Problem-Solving: Ability to troubleshoot and resolve technical issues efficiently.
- Team Player: Willingness to collaborate with team members and contribute to a positive work environment.
Expected compensation for this role is a starting pay range between $21-24/hour dependent on education level, skills and experience.
This role is a great opportunity to gain hands-on experience in IT support and develop valuable skills for a future career in information technology.
Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
#LI-RM1
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