Maintenance Controller

Purpose of position

To provide direction and support for the entire Maintenance system during IROP situations & daily operations.

Key responsibilities

• Oversee the Line Maintenance related matters on a system wide basis.
• Monitor and Maintain Technical Dispatch of Fleet.
• Maintain a close working relationship with Dispatch and the Commercial Operations Manager (COM) on issues that will impact operational aircraft.
• Monitor and track ALL rescheduled maintenance items, MELs, CDLs and Deferrals using Trax and MX Control.
• Liaise with the maintenance bases & maintenance planning to ensure timely rectification of MELs, CDLs and Deferrals or other outstanding maintenance discrepancies.
• Liaise with Maintenance Quality, System for authorization of AOG maintenance on company aircraft at non-maintenance stations and authorization of Ferry Flights, test flights, etc. This may include liaison with the Bombardier Help Desk.
• Liaise with Flight Dispatch and provide current and continuous reports of general mechanical status of entire fleet.
• Provide technical or functional guidance to other staff: Flight Crews & Line Stations, Contract maintenance personnel, Line Planning, Base Supervisors, Crew Chiefs, Stores, & Airports.
• Communicate and document status of IROPS, occurrences, and emergencies to appropriate persons.
• Coordinate with the aircraft routers on the routing of aircraft required for specific maintenance functions.
• Coordinate maintenance requirements during irregular operations in an effort to minimize costs and disruptions.
• Liaise with the Material Coordinator to expedite acquisition of required replacement parts in the event of irregular operations or mechanical interruptions.
• Implement action to be taken to protect aircraft during inclement weather at an operating station and determine further action to be taken by appropriate maintenance personnel.
• Participate in Maintenance projects and review Groups as required.
• Coach line/hangar employees for consistent quality completion of responsibilities; Give feedback and support in conjunction with coaching.
• Provide assistance to the bases in acquiring resources and tools for support staff to perform their duties.
• Demonstrate support and commitment to the diverse needs of staff.
• Create an open, honest and supportive work environment.
• Encourage ongoing teamwork through meetings, open dialogue, team challenges and informal collective experiences.
• Perform other related duties as assigned.
• Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.

Required qualifications

• AME License (ACA Holder) with 5 years of experience.
• A minimum of 2 Aircraft Endorsements.
• Good interpersonal and effective communication skills.
• Excellent organizational skills.
• Knowledge of Microsoft Office applications (Excel, Word etc.).
• Good computer literacy skills.
• Good working knowledge of the functions of other departments. E.g. Supply Management, Flight Operations, etc..
• Ability to work under tight time constraints during irregular flight operations.
• Willing and able to work varying shifts.

Preferred qualifications

• Knowledge of FliteTrac, MXPlan, & Trax .
• Previous Maintenance Control experience.

Benefits of joining our award-winning team

• Enjoy exclusive employee travel programs across the Air Canada network, giving you and your family access to incredible destinations.
• Secure your long-term financial well-being with our competitive, employer-supported retirement savings programs (defined contribution pension plan or voluntary group RRSP) for permanent employees.
• Benefit from a comprehensive health and wellness package, including health, dental, life, and accident insurance to keep you and your loved ones protected.

About Jazz Aviation LP

Jazz Aviation LP (Jazz) is Canada’s largest regional airline and Air Canada’s primary Air Canada Express operator, connecting people and communities to approximately 70 destinations across North America.

With over 4,200 dedicated professionals, Jazz fosters a workplace united by purpose and supported by programs and policies that promote safety, diversity, and wellness. Jazz is proud to be recognized for its strong commitment to people and culture. Visit our Company Awards and Recognition page to learn more about the honours we've earned.

Join our award-winning team and be part of shaping the future of regional aviation!

Our commitment to diversity, equity, inclusion, and accessibility

We strive to make our workplace accessible and inclusive. To support your success, we can provide accommodations for people with disabilities, such as adjustments or assistive measures to remove barriers during the recruitment process. If you require any accessibility support, please contact us at [email protected].

Jazz values diversity and we empower our employees to foster an internal culture of inclusion. Jazz is committed to providing equitable opportunities for employment and career advancement and we will continuously work to create inclusive and accessible work environments to maximize individual potential as well as psychological health and safety. Meeting the needs of passengers is critical to our success and we recognize the importance of a workforce that is reflective of the communities we serve.