First seen by our source: 2 hours ago
Manager, Residence Services
@ Olds College of Agriculture & Technology
Olds, Alberta
SIGNALS
Overview
Olds College of Agriculture & Technology is hiring a full-time permanent Manager, Residence Services to run day-to-day residence operations and the Residence Life program. The role supervises the Residence Life Team and Residence Front Office, and is accountable for occupancy, budget, financial controls and residence systems. Applications close November 2, 2026.
Responsibilities:
- Oversee residence operations and the Residence Life program
- Monitor occupancy, revenue and budget performance
- Supervise the Residence Life and Front Office teams
- Oversee residence administrative and financial controls
- Support student conduct and crisis response
Requirements summary:
- University degree in a relevant discipline, Master's an asset
- Minimum three years of progressive student affairs or residence experience
- Experience supervising staff and managing residence programs
- Outstanding customer service skills
- Computer proficiency in MS Office and Google Suite
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Business operations |
| Experience | 3+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | day, evening |
| Travel | air: none · ground: none |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Background checks | criminal record, vulnerable sector |
| Encouraged to apply | Indigenous peoples, Women, Racialized people, People with disabilities |
| Education | Bachelor’s degree (required), Master’s degree (preferred) |
| Fields of study | Student affairs, Higher education administration, Business administration |
| Perks mentioned | Generous paid time off, Retirement plan, Tuition support |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Olds College of Agriculture & Technology
| Field | Value |
|---|---|
| Open jobs on Jobsy | 5 |
Job description
About Olds College Of Agriculture & Technology
Founded in 1913, Olds College of Agriculture & Technology has been offering high quality hands-on education for over a century. Through our core programming including continuing education, online and blended programming, we provide accessible educational opportunities within Alberta and beyond. We are passionate about the Agriculture industry. Through our applied research and integrated learning, we are proud to be Canada’s Smart Agriculture College, specializing in agriculture, agrifood, horticulture, land and environmental stewardship. We work closely with industry to advance and adapt our programming to ensure our graduates have the skills to succeed.
The Opportunity - Manager, Residence Services (full-time, permanent)
The overall purpose of this job is to manage residence operations and the Residence Life program to support a positive living and learning environment for student residents. The Manager, Residence Services oversees the day-to-day operations of campus residences, including supervision of the Residence Life Team and Residence Front Office.
The Manager is accountable for residence occupancy and financial performance, administrative and financial controls, and the effective management of residence systems and business processes.
The role fosters a supportive residential community that enhances student engagement, development, and wellness, while ensuring efficient management of residence facilities, programs, and administrative processes.
Key Job Functions
Residence Operations & Strategic Planning
We thank all individuals for their interest in this position. We appreciate the time involved for candidates in the application process. At this time, please note only those selected for interviews will be contacted.
Olds College is committed to an equitable, diverse, and inclusive workplace. We welcome applications from all qualified persons. We encourage applications from women, Indigenous Peoples, racialized persons, persons with disabilities and persons of any sex, sexual orientation, gender identity or gender expression.
Founded in 1913, Olds College of Agriculture & Technology has been offering high quality hands-on education for over a century. Through our core programming including continuing education, online and blended programming, we provide accessible educational opportunities within Alberta and beyond. We are passionate about the Agriculture industry. Through our applied research and integrated learning, we are proud to be Canada’s Smart Agriculture College, specializing in agriculture, agrifood, horticulture, land and environmental stewardship. We work closely with industry to advance and adapt our programming to ensure our graduates have the skills to succeed.
The Opportunity - Manager, Residence Services (full-time, permanent)
The overall purpose of this job is to manage residence operations and the Residence Life program to support a positive living and learning environment for student residents. The Manager, Residence Services oversees the day-to-day operations of campus residences, including supervision of the Residence Life Team and Residence Front Office.
The Manager is accountable for residence occupancy and financial performance, administrative and financial controls, and the effective management of residence systems and business processes.
The role fosters a supportive residential community that enhances student engagement, development, and wellness, while ensuring efficient management of residence facilities, programs, and administrative processes.
Key Job Functions
Residence Operations & Strategic Planning
- Monitor residence occupancy, revenue and operational performance against established targets and identify corrective actions as required
- Utilize occupancy, financial and operational reporting to support forecasting, resource planning and strategic decision-making
- Develop and implement strategies to maximize occupancy, revenue performance, operational efficiency, and the resident experience
- Support annual budget planning and monitor residence financial performance throughout the year
- Oversee the Residence Life program and support the delivery of programs focused on student transition, leadership, engagement, and success
- Provide leadership and guidance to the Residence Life Coordinator (RLC) team in addressing student conduct matters, crises, and emergency situations
- Foster a community-focused culture that promotes student development, wellness, and inclusion
- Lead or support sensitive and complex student conduct investigations involving Residence or the broader campus community, as assigned, in accordance with College policies and procedures.
- Support recruitment, hiring, training, and development of Residence Assistants and Residence Life staff
- Serve as support, including response for after-hours and on-call student concerns when required
- Oversee residence administrative and financial operations, including registration, student accounts, residence fees, meal plans, deposits, refunds, adjustments, and move-in/move-out processes.
- Ensure residence fees and charges are accurately assessed, reconciled, and administered in accordance with approved rates, institutional policies, and internal controls.
- Review regular reconciliations and conduct or oversee periodic audits of residence charges, fees, deposits, refunds, and adjustments to ensure accuracy and completeness.
- Monitor residence revenues and expenditures against budget and investigate significant variances or discrepancies.
- Ensure appropriate financial controls, documentation, approvals, and segregation of duties are maintained within residence operations.
- Review and authorize security deposit deductions, significant account adjustments, exceptions, and refunds within delegated authority.
- Oversee the integrity and effective use of StarRez and its integration with institutional financial and student information systems.
- Participate in institutional committees and working groups, including the Student Conduct Team, Sexual Violence Response Team, and Student Life Engagement Committee
- Collaborate with Ancillary Services and campus departments including Conference Services, Campus Store, Health & Safety, Security Services, Facilities, and Food Services
- Support summer conference and accommodation operations in coordination with Conference Services
- Coordinate with campus partners on student engagement initiatives, events, marketing, and student support services
- Administer residence records management practices, including storage, retention, and disposal in accordance with College policy and legislation
- Coordinate with the Office of the Registrar regarding records and forms management
- Maintain and update the Residence Handbook and related documentation
- Identify opportunities to modernize processes and reduce reliance on paper-based systems
- A university degree in a relevant discipline such as student affairs, higher education administration, business administration, or a related field is required. A Master’s degree is considered an asset.
- Minimum three (3) years of progressively responsible experience in Student Affairs, residence life, or a related field.
- Experience supervising staff, managing residence programs, and supporting student conduct or crisis response is required. Experience in a post-secondary residence environment is considered an asset.
- Outstanding customer service skills.
- Computer proficiency using MS Office applications and Google Suite.
- Strong organizational, communication, and decision-making skills (Inferred from role functions).
- Current Criminal Reference check with a Vulnerable Sector Check that is free of any offenses.
- Must respect and actively promote health and safety policies.
- Defined Benefit Pension Plan (LAPP)
- Extended Health, Dental, and Prescription Drugs benefits
- Health/Personal Spending Account
- Generous Vacation Leave
- Paid Holiday Closure
- ‘Olds College in the Community’ volunteer leave
- Professional development and opportunities for growth, including employee and family tuition waivers
We thank all individuals for their interest in this position. We appreciate the time involved for candidates in the application process. At this time, please note only those selected for interviews will be contacted.
Olds College is committed to an equitable, diverse, and inclusive workplace. We welcome applications from all qualified persons. We encourage applications from women, Indigenous Peoples, racialized persons, persons with disabilities and persons of any sex, sexual orientation, gender identity or gender expression.
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