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Posted 15 days ago

Night Auditor

@ Law Cranberry Resort Limited

Collingwood, Ontario

Apply now
SIGNALS

Overview

Living Water Resorts is hiring a Night Auditor to handle guest check-in and check-out, reservations and switchboard service, and the closing of the business day across departments. The role requires working overnight shifts with early mornings, evenings, weekends and holidays, and standing or walking for about 8 hours per shift.

Responsibilities:

  • Check guests in and out, including suites, condos and timeshare
  • Answer reservations, calls and guest enquiries
  • Post charges to guest accounts and balance the business day
  • Handle cash float and credit card authorizations
  • Manage switchboard calls and guest special requests

Requirements summary:

  • High school diploma
  • Computer literacy
  • Excellent customer service skills
  • Professional attitude and appearance
  • Ability to work flexible hours, including early mornings, evenings, weekends and holidays

Tools & skills

Source and dates

Employer career site / ATS feed · adp

Employer posting date
2026-10-22
First seen by our source
2026-10-08
Source record updated
2026-11-06

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Scheduleevening, holidays, weekends, overnight
Travelair: none · ground: none
PositionMostly standing
Physical demandsphysical low · computer moderate
EducationHigh school (required)

Summary and details written by AI from the posting; the employer’s posting is the authority.

Law Cranberry Resort Limited

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

Living Water Resorts, a premier four-season vacation resort Located between the Blue Mountains and Georgian Bay. Explore a natural playground and enjoy adventure or relaxation, whatever your preference. Challenge yourself with championship-length golf, rejuvenate at our full-service spa, refresh in the cool waters of Georgian Bay, and indulge in waterfront dining. Beyond leisure activities, Living Water Resorts is an ideal venue for corporate retreats. With its expansive 4000 square feet of meeting space, the resort provides a conducive environment for productive sessions and team-building exercises. The serene ambiance and breathtaking scenery create an inspiring backdrop, allowing participants to recharge their creativity and focus. Living Water Resorts encapsulates the essence of a perfect getaway, combining natural beauty, recreational activities, and amenities that cater to both corporate and leisure travelers. Whether you seek adventure, relaxation, or a blend of both, this idyllic destination has something to offer everyone.

LinkedIn followers
477
People associated on LinkedIn
84
Reported office locations
  • 9 Harbour St E, Collingwood, Ontario L9Y, CA
Business categories
  • Hospitality
  • Resorts
  • Travel Accommodations
Other recorded names
  • Law Cranberry Resort Limited
  • Living Water Resorts
Specialties
  • Meetings
  • Conferences
  • Golf Tournaments
  • On-site Spa
  • On-Site Teambuilding
  • Outdoor Activities
  • Dining
  • Water Front
  • Weddings
  • and Social Events
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

Living Water Resorts, a premier four-season vacation resort Located between the Blue Mountains and Georgian Bay. Explore a natural playground and enjoy adventure or relaxation, whatever your preference. Challenge yourself with championship-length golf, rejuvenate at our full-service spa, refresh in the cool waters of Georgian Bay, and indulge in waterfront dining. Beyond leisure activities, Living Water Resorts is…

FieldValue
IndustryLeisure, Travel & Tourism
Company size201-500 employees
HeadquartersCollingwood, Ontario
Organization typePublic Company
Year founded1992
SpecialtiesMeetingsConferencesGolf TournamentsOn-site SpaOn-Site TeambuildingOutdoor ActivitiesDiningWater FrontWeddingsand Social Events
Open jobs on Jobsy3
LinkedInView page
Job description

Living Water Resorts is committed to supporting a culture of diversity and inclusiveness across the organization. We believe in equal opportunity and it is our priority to ensure a barrier-free recruitment and selection process. Should you require accommodation in relation to any of the materials or processes used during the recruitment and selection process, please notify Human Resources. Living Water Resorts will make every effort to accommodate persons with disabilities in a timely, effective and suitable manner.

The Night Auditor represents the resort in a friendly, courteous and helpful manner, ensuring efficient, responsive customer service at all times. The Night Auditor provides check in/check out, reservation & switchboard service for guests, and is knowledgeable and provides information on the many facets of resort operations, facilities, special events or activities. The Night Auditor is responsible for balancing and closing of the business day for all Departments.

DUTIES INCLUDE:

1. Demonstrates through their own behaviour the Service Culture Standards of Living Water Resorts in providing a fun and caring environment for our guests / members and fellow team members which in turn will create special memories.
2. Will greet guests in a friendly, professional manner ensuring expedient/efficient service is given.
3. Answers questions and enquiries from guests and homeowners, by both phone and in person.
4. Provide efficient and friendly check in/check out, guests of the hotel, suites, condos and timeshare and encourages return visit.
5. Is fully knowledgeable of Living Water Resorts and local area facilities, activities or special events and encourage guest participation.
6. Aware of room/suite types and amenities for the assigning of rooms to guests.
7. Authorization of credit cards, accurate cash handling skills and accounting and adheres to resort credit policy.
8. Posting of charges to guest accounts, amends errors on guest folios.
9. Follow up on special requests from guests and ensure that needs are met.
10. Communicate pertinent information to supervisors or Front Office Manager of any potential problems or guest concerns.
11. Cash handling of float and administration of guest folios.
12. Ensure guests depart the resort satisfied or try to correct any issues before they leave the resort.
13. Answer reservations pleasantly and promptly, offering thorough but concise information regarding hotel rooms, suits and condos as well as other general enquiries regarding restaurant, lounge, facilities, recreation or special activities. Knowledgeable on all room rates and packages.
14. Responsible for Switchboard duties including the pleasant answering of the telephone and dispatching of calls. To be familiar with telephone extensions and key employee names.

Qualifications

• High School diploma
• Computer literacy
• Excellent Customer Skills
• Professional attitude and appearance

Working Conditions

• Works inside year round
• Must be able to walk and stand for an average of 8 hours per shift
• Must be able to work flexible hours including early mornings, evenings, weekends and holidays

Systems Used

• RDP Resort Data Processing
• Microsoft Word/Excel
• Five Star
• Squirrel

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