Office Manager

Valley Merchant Co-op is hiring a Office Manager at our Administration Office in Slocan Park, British Columbia.

Who we are:

Valley Merchant Co-op is located in the West Kootenay region of south-east British Columbia, providing goods and services via our Grocery Convenience and Gas Bar departments in Slocan Park, Nelson, Castlegar, Glenmerry, our Bulk Petroleum & Lubricants department in Castlegar, and our hospitality services at The Dam Restaurant & Bar for the benefit of our member-owners and communities where we operate. Co-op does business differently. As a co-operative, we believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about Valley Merchant Co-op please visit our website at valleyco-op.crs

What you’ll do:

Reporting to the General Manager to perform critical tasks, coordinating, preparing, and supervising the Association’s administrative and financial matters for day-to-day, period end, and fiscal year end requirements. The realm of responsibility will include meeting all company standards and deadlines in performing the following tasks:

• Finance Support to process daily and weekly department reconciliations and cash management tasks; coordinate period and year end processes, inventory planning, and document consolidation to support Team Leaders; and perform routine entries to and monitor the general ledger.

• Accounts Receivables to oversee the credit application process, maintain accurate customer account files and records; verify billing, invoice entries, and monthly statements. Supervise customer payment receivables accuracy. Communicate and resolve overdue accounts, maintain account balances to current status, and organize collections as per the credit policy.

• Accounts Payables to maintain vendor account files and records; observing necessary authorization practices in scrutinizing all entries and support Team Leaders to ensure accurate coding to process vendor and expense invoices and transfers. Investigating to resolve any irregularities or vendor enquiries on outstanding entries and ensure necessary cut-off deadlines are met. Perform weekly pay run procedure and bank payments via EFT.

• Human Resource Support to maintain employment data records in co-ordination with FCL HR and Payroll Services, and support Team Leaders with bi-weekly payroll timecard entries and HR-related activities. Prepare new Team Member entry/exit paperwork, and assist with coordinating effective Team Member orientation, onboarding, and training exercises with Team Leaders.

• Administrative Support to perform and maintain data entry control for internal and external reporting requirements for Management, the Board of Directors, and member services. Assist in coordinating company events, sponsored events, and promotional activity.

• Customer Experience and Brand to foster a positive work environment that enables the engagement of all team members in the pursuit of desired results.

• Organizational Support and Efficiency to apply knowledge of Co-op’s Vision, Mission, and Values to all aspects of the job. Support and advocate for professional development and self-improvement strategies to support the changing needs of the retail.

Who you’ll work with:

The Team: You will work closely with the General Manager and will have a full-time Administration Clerk and support as direct reports for task management, member and customer service.

The Collaborators: This agile team strives to cultivate a culture of collaboration and exceptional customer experience. You will also work to support the department management team to maintain efficient and timely administrative reporting needs.

The Customers: You will demonstrate customer focus while supporting community engagement.

The Community: The West Kootenays is an area of community growth located in southeastern British Columbia. Here you’ll find nature, beauty, warmth, great people, and wonderful services. All four seasons offer spectacular year-round recreation. Spending time outside is one of the top things to do throughout the region, from hitting the slopes in the morning to hiking, kayaking and mountain biking in the afternoon.

Why it matters:

Our team provides a range of consumer and commercial products and services to support our member-owners. Through the work that we do with our Castlegar Petroleum & Lubricants Department; our Gas Bar & Convenience Stores in Slocan Park, Nelson, Castlegar, and Glenmerry; and The Dam Restaurant & Bar, we help to fuel and feed communities. We will be expanding our Gas Bar and member services with the upcoming amalgamation with Fruitvale Co-op on November 1, 2026. Our work helps to generate benefits for our member-owners, and to provide regular contributions to the communities in which we operate.

Who you are:

You are looking for a career in Administration and:

• Post-secondary education in Accounting or Business Administration, or related field is preferred; a relevant combination of education and Office Administration experience may be considered.

• Minimum 3+ years experience in finance, accounting, or Business Administration position. Previous experience leading small teams / directing the work of others is highly preferred.

• You are very proficient with Microsoft Office software (Excel, Teams, Word, OneNote), and ideally have experience with Oracle-based software (JDEdwards), Adobe document software, and function effectively in a technology-based environment.

• You are highly organized, honest and trustworthy, are results-oriented, and strive to be the best in what you do.

• You believe in building relationships and collaborating to deliver solutions that matter most, and you recognize the value that different perspectives bring to meet shared objectives.

What we offer:

• The full-time, annual salary range for the position is $68,260 to $102,385 depending upon qualifications.

• A short-term incentive plan, comprehensive benefits package, and employer-contributed pension.

• Encouragement to take advantage of learning opportunities to grow and develop, and to foster a culture of teamwork and innovation.

• Relocation assistance would be provided for the ideal candidate.

At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.

Valley Merchant Co-op is located in the West Kootenay region of south-east British Columbia. We are preparing to amalgamate with our neighboring Fruitvale Co-op to serve over 6,000 active member-owners. We have experienced growth, expanding our services, and continue to seek diverse opportunities for our future, and are excited for what that will bring to the many communities in our region.

Please note final selection will be subject to clearing a criminal record check.

We thank all candidates for their interest, however, only those selected to continue in the recruitment process will be contacted.

Valley Co-op is located in the West Kootenay region of south-east British Columbia, providing goods and services via our Grocery Convenience and Gas Bar departments in Slocan Park, Fruitvale, Nelson, Castlegar, Glenmerry, our Bulk Petroleum & Lubricants department in Castlegar, and our hospitality services at The Dam Restaurant & Bar for the benefit of our member-owners and our communities. We are a different kind of business. As a co-operative that is member-owned, we believe in working together to serve Western Canadians, returning profits back to our communities and investing in the local economy. To learn more about Valley Co-op please visit our website at www.valleyco-op.crs.