Personal Lines Broker

Company Description

Team Insurance Brokers Inc. is a locally focused brokerage with offices on Henderson Highway and Main Street, providing a wide range of personal and commercial insurance solutions. The company offers residential and commercial insurance, watercraft coverage, contract and commercial surety bonding, travel health products, and MPI services such as Autopac, driver’s licence renewals, and rental car insurance. Team Insurance Brokers is guided by a strong commitment to integrity, fairness, and collaborative service, working together to achieve shared goals. The organization is dedicated to continuous improvement and is focused on “building a better broker” to deliver clear advantages and value to its clients.

Role Description

This is a full-time, on-site Personal Lines Broker role based in Winnipeg, MB. The Personal Lines Broker will advise clients on home, tenant, condo, auto, and other personal insurance products, ensuring coverage meets individual needs and complies with regulatory requirements. Day-to-day responsibilities include preparing quotes, processing new policies and renewals, handling changes and cancellations, and responding to client inquiries in person, by phone, and by email. The role also involves assisting with MPI transactions such as Autopac and driver’s licence renewals, supporting claims reporting, and maintaining accurate client records in the brokerage management system. The Personal Lines Broker collaborates with colleagues to deliver consistent, high-quality service, contribute to team goals, and uphold the company’s values of integrity and fairness.

Qualifications

• Strong client service skills, including active listening, clear communication, and a professional, respectful approach to diverse clients.
• Ability to assess personal insurance needs, explain coverage options, and provide accurate, compliant advice on home, auto, and related products.
• Competence in handling policy administration tasks such as quoting, issuing policies, processing renewals, and managing changes with attention to detail.
• Proficiency with computers and common office software; familiarity with insurance brokerage management systems is an asset.
• Organizational and time-management skills to balance multiple client files, meet deadlines, and maintain thorough documentation.
• Collaborative mindset and ability to work effectively within a team-oriented environment while also managing independent responsibilities.
• Prior experience in personal lines insurance or brokerage operations is preferred; MPI experience and knowledge of Manitoba insurance regulations are beneficial.
• Relevant insurance education or licensing (e.g., CAIB or provincial broker licence) or willingness to obtain required credentials within a defined timeframe.