Posted 15 days ago
Portfolio Resource Coordinator
@ Paladin Security Group
Burnaby, British Columbia
Pay:
$50,000–$55,000 a year
Requirements summary:
- Working knowledge of Employment Standards Legislation and Human Rights Legislation.
- Demonstrated ability to plan, organize, and solve complex scheduling challenges.
- Previous experience working with WinTeam software.
Tools & skills
Source and dates
Source type not verified · classet
- Employer posting date
- 2026-10-22
- First seen by our source
- 2026-11-07
- Source record updated
- 2026-11-07
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Paladin Security Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Making the World a Safer & Friendlier Place
Full company description
As one of Canada’s Best Managed Companies, boasting Canada’s 10 Most Admired Corporate Cultures, Paladin is Canada’s leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry. About Us Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast. Our Mission Paladin’s mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients’ safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.
- LinkedIn followers
- 53,403
- People associated on LinkedIn
- 5,693
- Reported office locations
- Suite #201, 3001 Wayburne Drive, Burnaby, British Columbia V5G 4W3, CA
- #600 Oxford Tower Suite, 10025 102A Ave NW, Edmonton, Alberta T5J 2Z2, CA
- #101 - 50 Bedford Highway, Halifax, NS B3M 0J9, CA
- #400 - 401 The West Mall, Toronto, ON M9C 5J5, CA
- #1420 – 220 Portage Avenue, Winnipeg, Manitoba R3C 0A5, CA
- #100 - 124 Seymour Street, Kamloops, British Columbia V2C 2E1, CA
- #227 - 1891 Springfield Road, Kelowna, British Columbia V1Y 5V5, CA
- 190 Victoria Street, Prince George, British Columbia V2L 2J2, CA
- 420 William Street, Victoria, British Columbia V9A 3Y9, US
- #300 - 7101 5th Street SE, Calgary, Alberta T2H 2G2, CA
- 10-431 MacKenzie Boulevard, Fort McMurray, Alberta T9H 4C5, CA
- #103 - 9805 97th Street, Grande Prairie, Alberta T8V 8B9, CA
- #202 – 514 Stafford Dr N, Lethbridge, Alberta T1H 2B2, CA
- #103 - 7240 Johnstone Drive, Red Deer, Alberta T4P 3Y6, CA
- 6209 E 50th Ave, Lloydminster, Saskatchewan S9V 2G4, CA
- #5 – 318 105th Street East, Saskatoon, Saskatchewan S7N 1Z3, CA
- #20 99-18th Street, Brandon, Manitoba R7A 0N2, CA
- #110 - 993 Princess Street, Kingston, Ontario K7L 1H3, CA
- #1 - 543 Mill Street, Kitchener, Ontario N2G 2Y5, CA
- #229 - 1069 Wellington Road South, London, Ontario N6E 2H6, CA
- 5546 Portage Road, Niagara Falls, Ontario L2E 6X2, US
- #116 - 2885 Lauzon Parkway, Ontario, Windsor N8T 3H5, CA
- #102 - 12 Gleneyre Street, St. John's, Newfoundland and Labrador A1A 2M7, CA
- #201 - 52 Antares Drive, Ottawa, Ontario K2E 7Z1, CA
- Other recorded names
- Paladin Security Group Ltd
- Specialties
- Security Guards
- Specialized Security
- Security Systems
- and Investigations
- Profile identifies a recruitment agency
- No
As one of Canada’s Best Managed Companies, boasting Canada’s 10 Most Admired Corporate Cultures, Paladin is Canada’s leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective…
| Field | Value |
|---|---|
| Industry | Security and Investigations |
| Company size | 10,001+ employees |
| Headquarters | Burnaby, British Columbia |
| Organization type | Privately Held |
| Year founded | 1976 |
| Specialties | Security GuardsSpecialized SecuritySecurity Systemsand Investigations |
| Open jobs on Jobsy | 40 |
| View page |
Position Overview
Title: Portfolio Resource Coordinator
Employment Type: Full Time
Pay Rate: $50,000.00 - $55,000.00
Site Overview
Based out of our Burnaby office, this position supports dynamic security portfolio operations across various client sites. You will work within a collaborative environment focused on delivering reliable scheduling, proactive administrative support, and operational excellence for our teams in the field.
What You'll Be Doing
As a Portfolio Resource Coordinator, you will manage resource coordination and strategic scheduling for your assigned portfolio. You will work alongside Site Supervisors, security guards, Client Service Managers, and Senior Management to ensure smooth operations.
Identify open shifts and collaborate with the Client Service Team to ensure schedules are complete and meet contractual agreements.
Proactively fill daily shift cancellations and open lines while applying strategies to reduce overtime.
Oversee a pool of First Responders within the portfolio, tracking their working hours, training needs, and regular performance.
Maintain accurate data in TEAM software for scheduling, billing, and payroll processing.
Address employee ticket submissions, resolving payroll discrepancies, vacation requests, and reimbursements within established service timelines.
Answer incoming calls to assist staff and frontline guards with day-to-day operational queries.
Participate in employee deployment, conduct site visits to better understand contract obligations, and complete regular reporting for leadership.
Must Haves
Working knowledge of Employment Standards Legislation and Human Rights Legislation.
Strong written and verbal communication skills, paired with effective interpersonal abilities.
Demonstrated ability to plan, organize, and solve complex scheduling challenges.
Proficiency with Microsoft Office Suite and Microsoft Teams.
A cover letter submitted alongside your resume.
Nice-to-Haves
Post-secondary education in business administration or a related field.
Previous experience working with WinTeam software.
What's In It For You?
You will join a recognized Great Place to Work Certified team that values internal promotion, professional development, and a supportive workplace culture.
Why Join Our Team?
Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
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