Posted 2 months ago
Product Support Representative - Construction/Crane
@ Wajax
Kitchener, ON · Stoney Creek, ON
Overview
Wajax is hiring a Product Support Representative for its Construction, Forestry and Crane territory. The role prospects new customers, manages satisfaction with existing clients, handles phone inquiries and supports bids and order tracking. The posting states a base salary of $50,000 per year plus commission, a full-time schedule, and a valid driver's licence requirement.
Pay:
$50,000 a year
Responsibilities:
- Prospect and source new customers in construction, forestry and on-highway territory
- Manage satisfaction of existing construction, forestry and crane customers
- Handle phone inquiries from established and prospective clients
- Assist in preparing bids for national customer opportunities
- Liaise with manufacturers and suppliers on order status and delivery times
Requirements summary:
- College diploma or post-secondary education
- 2-3 years of sales, marketing or business experience
- Knowledge of heavy equipment is an asset
- Valid driver's licence
- Proficiency in Microsoft Office and CRM (Salesforce preferred)
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-09-08
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Sales |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Driver’s licence | required |
| Education | College diploma (required) |
| Perks mentioned | Retirement plan, Employee discount, Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Wajax
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
\\ Together We Get More Done. TM \\ Ensemble, nous en faisons plus. MC
Full company description
Founded in 1858, Wajax (TSX: WJX) is one of Canada’s longest-standing and most diversified industrial products and services providers. The Corporation operates an integrated distribution system providing sales, parts and services to a broad range of customers in diverse sectors of the Canadian economy, including: construction, forestry, mining, industrial and commercial, oil sands, transportation, metal processing, government and utilities, and oil and gas. \\ Together We Get More Done.™ -- Fondée en 1858, Wajax (WJX à la Bourse de Toronto) est l’un des fournisseurs de produits et de services industriels les plus anciens et les plus diversifiés au Canada. La Corporation tire parti d’un système de distribution intégré pour vendre et fournir des pièces et des services à de nombreux clients de différents secteurs de l’économie canadienne : construction, foresterie, exploitation minière, industrie, commerce, sables bitumineux, transport, traitement des métaux, gouvernements et services publics ainsi que pétrole et gaz. \\ Ensemble, nous en faisons plus.
- LinkedIn followers
- 45,936
- People associated on LinkedIn
- 1,912
- Reported office locations
- 10 Diesel Dr, Etobicoke, Ontario M8W 2T8, CA
- Business categories
- Construction
- Machinery Manufacturing
- Oil and Gas
- Manufacturing
- Other recorded names
- Wajax
- Specialties
- Mining
- Oil Sands
- Oil & Gas
- Construction
- Forestry
- Marine
- Power Generation
- Industrial Parts & Service
- Material Handling
- Cranes & Utilities
- Agriculture
- Food & Beverage
- On & Off Highway Power
- Warehouse Racking & Solutions
- and Engineering Repair Services
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Founded in 1858, Wajax (TSX: WJX) is one of Canada’s longest-standing and most diversified industrial products and services providers. The Corporation operates an integrated distribution system providing sales, parts and services to a broad range of customers in diverse sectors of the Canadian economy, including: construction, forestry, mining, industrial and commercial, oil sands, transportation, metal processing…
| Field | Value |
|---|---|
| Industry | Machinery Manufacturing |
| Company size | 1,001-5,000 employees |
| Headquarters | Etobicoke, Ontario |
| Organization type | Public Company |
| Specialties | MiningOil SandsOil & GasConstructionForestryMarinePower GenerationIndustrial Parts & Service Material HandlingCranes & Utilities |
| Open jobs on Jobsy | 186 |
| View page |
The Opportunity
Prospect and source new customer opportunities within defined Construction, Forestry and On Highway territory through development of a Strategic Prospecting Plan. Obtains vast knowledge of Wajax’s Product Offerings in order to provide expert knowledge, advice and product solutions for client needs.
The Role
- Manages Customer Satisfaction with Existing Construction, Forestry and Crane Territory Customers.
- Identifies and resolves issues in a timely manner.
- Attend to phone inquiries and demands from established and prospective clients.
- Meet and exceed all established sales targets as determined monthly/annually.
- Assist in the creation and submission of bids for National Customer opportunities.
- Liaise with manufacturers, in-house departments and all other relevant suppliers in order to determine status of orders and compliance to delivery times.
The Candidate
- Education: College diploma / Post secondary Education
- Work Experience: 2-3 years related experience in sales, marketing or equivalent business experience
- Knowledge: Knowledge of heavy equipment is an asset, IMPACT selling process, must possess a valid driver’s license.
- Proficiency: Microsoft Office, including Outlook, Excel, Word and PowerPoint, CRM (Salesforce preferred)
The Company
Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.
Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”
Highlights include:
- Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
- Wajax led e-learning, and product training through industry leading manufacturers.
- Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
- Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
- Company matched pension plan
- Award-Winning Health and Wellness Program.
By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.
Compensation:
Base pay $50,000 per annum plus commission. Pay may vary based on skills, expertise, and performance, and is a component of the total rewards package.
This is a current replacement vacancy.
Wajax does not use AI powered recruitment processes.
As a condition of employment, final candidates will be subject to pre-screening.
\\ Together we get more done.
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