Senior Business Analyst

Position: Senior Business Analyst

Duration: 6 Months assignment (contract)
Client Location: Toronto (Onsite: 7.25 hours/day between 8:00 AM and 5:00 PM, Monday to Friday)
Engagement Model: Professional Services Engagement – B2B (Incorporated Entities Only)

Note on Assignment Type

This position is provisionally Onsite, requiring 7.25 hours per calendar day between 8:00 AM and 5:00 PM, Monday to Friday (excluding breaks). Conditions may change based on organizational requirements and at the discretion of the Hiring Manager.

About the Engagement

Akkodis is seeking an experienced Senior Business Analyst to provide comprehensive I&IT business analysis services for complex business and technology initiatives. The successful consultant will work with business stakeholders, technical teams, subject matter experts, and external vendors to gather, analyze, document, validate, and manage business, data, system, and solution requirements.

The role will support process improvement, systems re-engineering, workflow optimization, and digital transformation initiatives while translating business and data needs into clear specifications for technology solutions.

Scope

• Assess business problems and opportunities and document requirements so appropriate I&IT solutions can be determined.

• Gather and analyze business, data, system, functional, and non-functional requirements.

• Model current-state and future-state processes using process maps, Visio diagrams, swim lane diagrams, use cases, data flows, and other business analysis techniques.

• Identify opportunities for systems re-engineering, automation, workflow optimization, and cost-effective service delivery.

• Support Agile, Waterfall, and hybrid delivery teams and align requirements with applicable public sector, architecture, security, and gating practices.

Assignment Deliverables

• Develop and maintain business requirements, system requirements, data requirements, use cases, user stories, acceptance criteria, business rules, and non-functional requirements.

• Create business process models, swim lane diagrams, conceptual and logical data models, process/data flow models, mockups, and supporting analysis documentation.

• Develop traceability matrices and performance measures and conduct follow-up analysis to evaluate business analysis outcomes.

• Prepare business cases, feasibility studies, cost-benefit analyses, presentations, and briefing notes as required.

Expertise Required

Must Have:

• Proven experience in gathering, analyzing, and documenting data, system, and business requirements.

• Expertise in Business Analysis working visio diagrams and swim lane diagrams

• Ability to define use cases, user stories, and acceptance criteria for IT solutions.

• Ability to effectively liaise between business users, IT teams, and external vendors.

• Experience leading requirements workshops, JAD sessions, and stakeholder interviews.

• JIRA, Confluence, Azure DevOps (for requirements tracking & project collaboration).

• Visio, Lucidchart, MIRO (for process modeling and workflow visualization), figma.

Nice to Have:

• Knowledge of Information Management principles, concepts, policies, and practices.

• Experience with structured, object-oriented, and Agile methodologies for user requirements.

Security Clearance

Required.

Important

This is a business-to-business engagement. Candidates must represent an incorporated entity, hold a valid business number, maintain appropriate insurance, and invoice for services rendered.

How to Apply

Submit your resume in confidence via the Akkodis Canada website.

We thank all applicants for their interest in this opportunity. Only candidates meeting the above qualifications will be contacted for further discussions.

Accessibility:

At Akkodis, part of The Adecco Group, our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matter. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.