Posted 18 days ago
Senior Business Analyst
@ Insurance Systems
Toronto, Ontario
Overview
Insurance Systems is hiring a Senior Business Analyst with deep policy administration expertise to lead requirements for P&C policy lifecycle solutions. The role owns BRDs, FRDs, user stories and acceptance criteria, validates delivered solutions, and mentors other analysts. The posting offers a competitive benefits package, $1,250 yearly professional development funding and performance bonuses.
Responsibilities:
- Lead end-to-end policy lifecycle requirements analysis
- Own BRDs, FRDs, user stories and acceptance criteria
- Validate delivered solutions and lead UAT sign-off
- Serve as trusted advisor to client stakeholders
- Mentor intermediate and junior analysts
Requirements summary:
- 5+ years business analysis in insurance or fintech
- Deep P&C policy lifecycle and rating knowledge
- Hands-on policy administration system configuration
- Agile/Scrum and testing best practices
- Strong communication and facilitation skills
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-10-20
- First seen by our source
- 2026-10-19
- Source record updated
- 2026-10-26
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Business operations |
| Experience | 5+ years |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Performance bonus, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Insurance Systems
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Helping P&C Insurance Carriers Transform Operations through Technology
Full company description
Founded in 1997, Insurance Systems Inc. (ISI) is 100% dedicated to providing technology solutions to the P&C insurance industry. We take an integrated approach to policy administration. This means that we don’t believe it ends once the policy is out the door. Billing, claims, reinsurance, loss control and financials are key components of the business, which is why we developed a suite of solutions that bring these pieces together on one modern platform. We also give insurers a few things they wouldn't normally expect in a policy administration software including CRM, a robust rules engine, a flexible document engine, document management functionality and business intelligence tools – all in one configurable, modern platform. Profit from the Power of Integration - Increase automation and slash your costs. - Respond to challenges and opportunities faster. - Improve collaboration, getting information where it's needed, when it's needed. - Quickly launch new product lines and grow your book of business. - Maximize the profitability of all your distribution channels. - Manage risk more effectively. - Increase profits.
- LinkedIn followers
- 1,925
- People associated on LinkedIn
- 79
- Reported office locations
- 5230 Dundas Street West, Suite 1, Toronto, ON M9B 1A8, CA
- 209 Dundas St E, 200, Whitby, Ontario L1N, CA
- Blvd Partizanski Odredi 15A, Third Floor, Skopje, Skopje 1000, MK
- Other recorded names
- Insurance Systems
- Insurance Systems Inc.
- Specialties
- Insurance Software
- P & C Insurance
- and Policy Administration
- Profile identifies a recruitment agency
- No
Founded in 1997, Insurance Systems Inc. (ISI) is 100% dedicated to providing technology solutions to the P&C insurance industry. We take an integrated approach to policy administration. This means that we don’t believe it ends once the policy is out the door. Billing, claims, reinsurance, loss control and financials are key components of the business, which is why we developed a suite of solutions that bring these…
| Field | Value |
|---|---|
| Industry | Software Development |
| Company size | 51-200 employees |
| Headquarters | Toronto, ON |
| Organization type | Privately Held |
| Year founded | 1997 |
| Specialties | Insurance SoftwareP & C Insuranceand Policy Administration |
| Open jobs on Jobsy | 2 |
| View page |
About ISI
At ISI, we partner with insurers and MGAs to drive meaningful transformation through the full lifecycle of insurance, from underwriting to billing, claims, accounting and reinsurance. We call it Achieve More™. With a focus on automating processes, unlocking real-time insights, and enhancing operational efficiency, our solutions empower our clients to manage risk more precisely, deliver exceptional customer experience, and accelerate sustainable growth. Rooted in a collaborative, data-driven culture and anchored in Toronto (with global reach), ISI is where tech, insurance-domain expertise and innovation meet.
What We Are Looking For
We are seeking an experienced Senior Business Analyst with deep Policy Administration expertise to join our growing delivery team. This role is ideal for someone who combines strong P&C insurance knowledge with technical problem-solving and the confidence to lead requirements on enterprise-level implementations.
As a Senior Business Analyst specializing in policy, you will lead the definition, documentation and delivery of policy solutions, working closely with clients, project managers and development teams. You will own requirements for the policy lifecycle, guide design decisions, validate implemented solutions, and ensure system configuration aligns with product rules and client objectives. You will also mentor other analysts and serve as a trusted advisor to client stakeholders.
Your Responsibilities
Policy Functional & Product Knowledge
- Lead the analysis and mapping of the end-to-end policy lifecycle: quote, bind, issuance, endorsements, renewals, cancellations and reinstatements.
- Define and document product configuration, including coverages, limits, deductibles, rating rules, underwriting rules and referrals.
- Specify policy forms, documents and output generation requirements, along with integration points with billing, claims, reinsurance and third-party services.
- Work with QA and development teams to ensure the policy module is configured correctly and integrates cleanly with downstream modules.
- Identify product gaps and enhancements in policy workflows and recommend system and process improvements.
Business Expertise
- Lead requirements workshops and own BRDs, FRDs, user stories and acceptance criteria across policy product lines.
- Validate that delivered solutions meet client, product and regulatory requirements.
- Align solutions with clients’ business processes, compliance requirements and product definitions, and advise on best-practice approaches.
- Guide testing strategy, review test cases and validate output accuracy, including rating results and policy documents.
- Lead client demos, walkthroughs and UAT sign-off.
Leadership & Stakeholder Management
- Serve as a trusted advisor to client stakeholders, including product owners, underwriters, actuaries and IT.
- Communicate business impact clearly, manage scope and expectations, and resolve uncertainties early.
- Mentor and review the work of intermediate and junior analysts on insurance concepts, SDLC best practices and client communication.
- Contribute to BA standards, templates, onboarding and documentation of best practices.
Qualifications
- 5+ years of Business Analysis experience in insurance or financial technology.
- Deep understanding of the P&C policy lifecycle, including product configuration, rating, underwriting rules, forms and endorsements.
- Hands-on experience implementing or configuring core policy administration systems; knowledge of billing and claims integration is an asset.
- Proven experience leading requirements on enterprise implementations and creating BRDs, FRDs, user stories and acceptance criteria.
- Strong working knowledge of SDLC, Agile/Scrum and testing best practices.
- Excellent communication, facilitation and stakeholder-management skills, with experience mentoring other analysts.
- Insurance designation (e.g., CIP, CPCU) is an asset.
What We Offer
- Competitive salary and benefits package
- Opportunities for professional growth and development, with $1,250 per year in professional development funding
- Performance-based bonuses
- Employee referral program
- Summer-flex Fridays
- Early closure before long weekends
- Wellness program with exercise incentives
- Collaborative and inclusive company culture with regular virtual and in-person socials
Accessibility & Accommodation
At Insurance Systems Inc., we believe that diverse perspectives make us stronger. We are committed to providing an inclusive, accessible recruitment process for all candidates. If you require accommodation during any stage of the hiring process, please let us know. We will work with you to provide reasonable accommodations in accordance with applicable legislation.
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