Posted 13 days ago
Senior Business Analyst - Salesforce
@ Co-operators
Overview
Co-operators is hiring a Senior Business Analyst for a 12-month temporary full-time role in its GO Client Experience department, working hybrid with 2 days in the office. The work covers requirements gathering, workflow and procedure design, acceptance testing and implementing new or enhanced applications within an agile program. The posting states an hourly pay range of $38.91 to $64.85 and requires five years of agile business analysis experience.
Pay:
$38.91–$64.85 an hour
Responsibilities:
- Gather and document business and technology requirements with stakeholders
- Investigate and recommend solutions and apply them where appropriate
- Develop test strategies, plans and work effort estimates
- Support technical design, development and testing with subject matter expertise
- Coach, train and develop team members
Requirements summary:
- Five years of business analyst experience in an agile environment
- Post-secondary degree in Business or Computer Science
- CIP designation or working towards it
- Business Analyst certification
- Excellent business and systems knowledge
- Strong English communication skills; French an asset
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-10-28
- First seen by our source
- 2026-10-28
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Business operations |
| Experience | 5+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | CIP, Business Analyst certification |
| Background checks | criminal record |
| Education | Bachelor’s degree (required) |
| Fields of study | Business, Computer Science |
| Perks mentioned | Flexible hours, Performance bonus, Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Co-operators
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
All your investing and insurance needs in one place. 🍁Proudly Canadian since 1945.
Full company description
As a leading Canadian financial services co-operative, Co-operators offers multi-line insurance and wealth products, services, and advice to build financial strength and security. With over $56 billion in assets under management, we provide financial solutions and security through property and casualty (P&C) insurance, life insurance, wealth management, institutional asset management and brokerage operations. We are governed by member organizations, including co-operative organizations, credit union centrals and representative farm organizations. We are rooted in the idea that together, we are stronger, safer, and more resilient. Our vision to be a catalyst for a sustainable society is reflected in everything we do, including our community investment programs, strategic partnerships, and active volunteerism. We champion and fund the development of community-oriented co-operatives and social enterprises, invest for positive impact, and work hard to contribute to communities across Canada by supporting financial literacy, mental health, flood safety, and sustainability initiatives and programming. With over 600 locations across the country, over 6,000 employees and a dedicated financial advisor network of over 2,500 licensed insurance representatives, we remain true to our roots: putting the needs of our clients and our communities first. Proudly Canadian since 1945.
- LinkedIn followers
- 71,299
- People associated on LinkedIn
- 7,905
- Reported office locations
- 101 Cooper Dr, Guelph, Ontario N1C 0A4, CA
- 1920 College Avenue, Regina, SK, CA
- 6700 Macleod Trail SE, Calgary, AB, CA
- 151 North Service Road, Burlington, ON L7R 4C2, CA
- 2000, McGill College, bureau 810, Montréal, Québec H3A 3H3, CA
- Business categories
- Education
- EdTech
- Insurance
- E-Learning
- Other recorded names
- Co-operators
- Specialties
- Home
- Auto
- Life
- Investments
- Group
- Business
- Farm
- Travel
- Commercial
- and Wealth
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
As a leading Canadian financial services co-operative, Co-operators offers multi-line insurance and wealth products, services, and advice to build financial strength and security. With over $56 billion in assets under management, we provide financial solutions and security through property and casualty (P&C) insurance, life insurance, wealth management, institutional asset management and brokerage operations. We…
| Field | Value |
|---|---|
| Industry | Financial Services |
| Company size | 5,001-10,000 employees |
| Headquarters | Guelph, Ontario |
| Organization type | Privately Held |
| Specialties | HomeAutoLifeInvestmentsGroupBusinessFarmTravelCommercialand Wealth |
| Open jobs on Jobsy | 197 |
| View page |
Company: CGL
Department: GO Client Experience
Employment Type: Temporary Full-Time (12 months)
Work Model: Hybrid (2 days in office)
Language: English is required, French is an asset.
Additional Information: This/these role(s) is/are currently vacant
The Opportunity:
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.
As the Senior Business Analyst you will be a subject matter expert and lead the development of stories (requirements), workflows and procedures, business analysis, acceptance testing, and the implementation of new or enhanced applications to ensure alignment within the program.. You will work closely with various stakeholders to ensure that all requirements align with digital standards, enable agile team development, and deliver high quality results.
How you will create impact:
- Consulting with stakeholders to understand, gather, and document clear and concise business and technology requirements, processes, issues, and risks.
- Investigating and recommending solutions using sound business judgement while consulting with all affected areas and apply solutions where appropriate.
- Developing test strategies, planning, and providing work effort estimates while adhering to Business Systems standards, methodologies, processes, and tools.
- Supporting technical design, development, and testing activities by offering subject matter expertise to respond to inquiries, participating in reviews and providing context regarding business needs and requirements.
- Coaching, training, and developing team members and providing timely feedback to achieve department objectives.
To join our team:
- You have five years of experience as a business analyst, working in an agile environment.
- You have a post-secondary degree in Business or Computer Science.
- You have or are working towards the Chartered Insurance Professional (CIP) designation.
- You have a Business Analyst certification.
- You have excellent business and systems knowledge and comprehension of applications, procedures, and workflows.
How you will succeed:
- You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
- You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
- You have strong communication skills to clearly convey messages and explore diverse points of view.
- You build trusting relationships and provide guidance to support the development of colleagues.
What you need to know:
- You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
What’s in it for you?
- Training and development opportunities to grow your career.
- Flexible work options to support personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Volunteer opportunities to give back to your community.
Salary information
Expected hourly range $38.91 to $64.85.
Salary placement
The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.
Incentive/Variable pay
Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.
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