Senior Change Management Consultant

We are seeking an experienced Senior Change Management Consultant to provide strategic expertise, consultative guidance, and structured change management methodologies for enterprise transformation initiatives. In this role, you will be responsible for developing comprehensive change management strategies, stakeholder engagement frameworks, communication plans, and training programs. Working closely with executive leaders, project managers, and cross-functional teams, you will identify people-side risks, mitigate resistance, align business processes with new technology solutions, and establish metrics to track adoption, utilization, and proficiency across the organization.

Location: Toronto, ON (Fully Onsite – 5 days/week required)

Duration: 5-month contract.

Advantages
Enterprise Transformation Leadership: Drive high-visibility change strategies and organizational adoption for large-scale IT and business modernization initiatives.

Executive-Level Exposure: Partner directly with senior leadership, steering committees, and key business executives to align strategic goals.

End-to-End Methodology Ownership: Lead the complete change lifecycle from initial impact assessment and stakeholder mapping to training rollout and proficiency tracking.

Dedicated Onsite Collaboration: Collaborate directly alongside project leads and cross-functional teams in a focused 5-day per week workspace.

Responsibilities
Change Strategy & Framework Development: Design, implement, and manage end-to-end change management strategies, plans, and governance frameworks using structured change management methodologies.

Stakeholder Engagement & Impact Analysis: Conduct comprehensive stakeholder assessments, analyze business process and technology change impacts, and develop targeted engagement strategies.

Communication & Training Execution: Formulate and execute tailored communication plans, sponsor roadmaps, coaching frameworks, and training programs to prepare teams for operational transitions.

Resistance Management & Mitigation: Identify potential people-side risks, anticipated points of organizational friction, and develop proactive resistance management strategies.

Adoption Metrics & Continuous Improvement: Define, track, and measure Key Performance Indicators (KPIs) related to user adoption, utilization rates, and proficiency; adjust change interventions based on continuous assessment.

Executive Advisory & Facilitation: Facilitate workshops, alignment sessions, and focus groups with diverse internal and external stakeholders while providing strategic advice to senior leadership to foster consensus.

Project Management Integration: Align change management activities with overarching project lifecycles, milestones, and governance processes to ensure seamless solution delivery.

Qualifications
Structured Change Methodologies: Demonstrated experience applying structured change management approaches, industry best practices, and formal methodologies for enterprise initiatives (Strictly Required).

Strategy & Training Development: Proven experience developing communications plans, change management strategies, training plans, and resistance management frameworks (Strictly Required).

Facilitation & Presentation: Exceptional group facilitation and presentation skills with a track record of working effectively across diverse internal and external stakeholder groups (Strictly Required).

Adoption & Success Metrics: Hands-on experience defining, measuring, and reporting on metrics to track adoption, utilization, and proficiency related to organizational changes (Strictly Required).

Nice-to-Have Assets:
Prior change management experience within a public sector or healthcare environment.

Knowledge of privacy and security requirements related to technology implementations in clinical or health contexts.

Experience managing change processes across all stages of project lifecycles (concept, planning, implementation, and sustainment).

Summary
If you're interested in the "Senior Change Management Consultant" role based in Toronto, we encourage you to apply online at www.randstad.ca.
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.