Posted last month
Service Administrator
@ Cummins Talent Acquisition
Clairmont, AB · Grande Prairie, AB
Overview
Cummins Talent Acquisition is hiring a Service Administrator for its Distribution business in Clairmont, Alberta. The role handles customer contact, work orders, technician dispatch and warranty administration, Monday to Friday 8 am to 5 pm, with a paid after-hours emergency phone rotation of about one week per month. Base salary is commensurate with experience, plus pension, medical, dental and life insurance.
Responsibilities:
- Serve as first point of contact for customers by phone or at the branch
- Create and manage work orders with accurate service documentation
- Coordinate and dispatch field technicians based on priorities and availability
- Communicate service requests, scheduling and work status to customers
- Assist with warranty administration and service processes
Requirements summary:
- Experience in service coordination, dispatching, customer service or administrative support
- Strong organizational skills and ability to manage multiple priorities
- Ability to communicate effectively with customers, technicians and stakeholders
- Experience creating work orders and maintaining documentation
- Proficiency with computer systems and service software
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · oraclecloud
- Employer posting date
- 2026-10-08
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Background checks | criminal record |
| Perks mentioned | Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Cummins Talent Acquisition
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
At Cummins, we empower everyone to grow their careers through meaningful work, building inclusive and equitable teams, coaching, development and opportunities to make a difference. Across our entire organization, you'll find engineers, developers, and technicians who are innovating, designing, testing, and building. You'll also find accountants, marketers, as well as manufacturing, quality and supply chain specialists who are working with technology that's just as innovative and advanced. From your first day at Cummins, we’re focused on understanding your talents, current skills and future goals – and creating a plan to get you there. Your journey begins with planning your development and connecting to diverse experiences designed to spur innovation. From our internships to our senior leadership roles, we attract, hire and reward the best and brightest from around the world and look to them for new ideas and fresh perspectives. Learn more about #LifeAtCummins at cummins.com/careers.
- LinkedIn followers
- 1,056,515
- People associated on LinkedIn
- 52,928
- Reported office locations
- 500 Jackson St, Columbus, Indiana 47201, US
- Business categories
- Machinery Manufacturing
- Renewable Energy
- Electric Vehicle
- Oil and Gas
- Automotive
- Energy
- Manufacturing
- Other recorded names
- Cummins All Functions
- Cummins Veterans Career Site
- Cummins Inc.
- Cummins
- Cummins Talent Acquisition
- Specialties
- Cummins Engine Business
- Cummins Power Generation
- Cummins Distribution Business
- Cummins Turbo Technologies
- Cummins Emission Solutions
- Cummins Fuel Systems
- Cummins Filtration
- and Cummins Electrified Power
- Profile identifies a recruitment agency
- No
- Reported total investment
- 4,080,262,500
Currency and observation date were not supplied; this is not a current valuation or a funding round.
At Cummins, we empower everyone to grow their careers through meaningful work, building inclusive and equitable teams, coaching, development and opportunities to make a difference. Across our entire organization, you'll find engineers, developers, and technicians who are innovating, designing, testing, and building. You'll also find accountants, marketers, as well as manufacturing, quality and supply chain…
| Field | Value |
|---|---|
| Industry | Motor Vehicle Manufacturing |
| Company size | 10,001+ employees |
| Headquarters | Columbus, Indiana |
| Organization type | Public Company |
| Specialties | Cummins Engine BusinessCummins Power GenerationCummins Distribution BusinessCummins Turbo TechnologiesCummins Emission SolutionsCummins Fuel SystemsCummins Filtrationand Cummins Electrified Power |
| Open jobs on Jobsy | 37 |
| View page |
We are looking for a talented Service Administrator to join our Distribution business in Clairmont, Alberta.
Candidate will serve as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers. Assesses customers’ needs and gathers pertinent information Creates basic work orders in appropriate systems Provides some status updates to customers, as requested
Role will be Monday through Friday 8 am to 5 pm.
This role will make an impact in the following ways:
Serve as the first point of contact for customers, providing professional and timely support.
Create and manage work orders while ensuring accurate service documentation.
Coordinate and dispatch field technicians based on customer needs, priorities, and technician availability.
Communicate with customers regarding service requests, scheduling, and work status updates.
Support service operations by maintaining accurate records and updating service systems.
Assist with warranty administration and service-related processes.
Participate in a paid after-hours emergency phone rotation (approximately one week per month).
Adhere to Cummins Health, Safety & Environmental policies.
In order to be successful in this role you will need the following:
Experience in service coordination, dispatching, customer service, or administrative support.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Ability to communicate effectively with customers, technicians, and internal stakeholders.
Experience creating work orders and maintaining accurate documentation.
Ability to schedule and coordinate technicians to meet customer expectations and operational requirements.
Strong problem-solving skills and the ability to prioritize urgent customer needs.
Proficiency with computer systems and service-related software applications.
Compensation and Benefits
Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits.
At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society.
Our policy is to provide equal employment opportunities to all qualified people without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check. Apprenticeship documentation and certification will be required prior to hire.
Service Advisor role based in our Clairmont, AB location.
Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.Journal
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