Staffing Operations Coordinator

About Us

The Public Service Commission is the central human resource agency for the Government of Saskatchewan, providing leadership and policy direction to support a high-performing, innovative public service. We partner with ministries to deliver core HR services and strategic workforce support.

The Opportunity

The Staffing Operations team at the Public Service Commission is looking for two dynamic and detail-oriented Staffing Coordinators to join in a four and five month terms with possibility of extension. In this pivotal role, you will be at the heart of our staffing initiatives—ensuring smooth operations, supporting strategic recruitment efforts, and delivering exceptional service to clients across the public service.

As the Staffing Coordinator, you will:

• Administer the Re-employment lists, the Criminal Record Check Program, and the Government of Saskatchewan's Summer Student Program;
• Administer career advertising by proofreading and posting all public service job opportunities to the Career Center using our online job application system and to external media using various methods;
• Run and distribute database reports to support the staffing process; and
• Provide exceptional client support across online job applications, learning platforms, and staffing administration, serving candidates, hiring managers, and HR professionals.

The Ideal Candidate will have:

• Knowledge of human resource policy, procedures, and systems such as classification, competency-based staffing, and HR databases such as Taleo and MIDAS Oracle;
• Knowledge of computer applications including word processing, spreadsheets, databases, and email;
• Knowledge of office and/or administrative procedures, protocols and equipment;
• The ability to gather, recognize, interpret and assess relevant information, and compare it against requirements in order to determine if the information meets requirements;
• The ability to accurately reference, interpret, and apply information from various sources such as acts, regulations, policies and guidelines, to administer a program, respond to inquiries and/or compile reports as required; and
• The ability to accurately, concisely and in a timely manner proofread and/or edit a variety of correspondence using correct grammar, spelling, syntax, and punctuation in a visually pleasing format.

• Provide specialized administrative and program support for an assigned program, service area, or business unit.
• Review, verify, process, update, and track applications, files, forms, accounts, payments, transactions, records, and/or correspondence.
• Apply established legislation, regulations, policies, procedures, agreements, guidelines, program criteria, and business rules when processing work.
• Respond to client, stakeholder, colleague, agency, and/or public inquiries by providing program information, explaining requirements, and identifying next steps.
• Review information for completeness, accuracy, consistency, eligibility, compliance, and/or required action.
• Process financial, statistical, program, client, employee, or case-related information, including calculations, reconciliations, audits, and data checks.
• Enter, retrieve, update, verify, format, transmit, and/or maintain information in databases, spreadsheets, records systems, case management systems, online portals, and/or other business applications.
• Prepare, proofread, issue, and maintain correspondence, reports, forms, notices, decisions, records, checklists, tools, and other administrative or program documents.
• Identify and follow up on missing information, discrepancies, processing errors, service issues, or file/document concerns.
• Coordinate, confirm, exchange, and obtain information from internal and external contacts to support program administration and service delivery.
• Maintain hard copy and electronic records in accordance with records management, privacy, confidentiality, and program requirements.
• Organize, prioritize, and complete assigned work to meet program timelines, service standards, reporting requirements, and operational needs.

Job Capabilities:

As a public servant, we are seeking someone who:

• Is accountable, takes ownership of their work by contributing to organizational outcomes and demonstrates the corporate values in our Commitment to Excellence.
• Is innovative and seeks out ways for improvement by thinking creatively, identifying new ideas and taking responsible risks.
• Works collaboratively with others to understand, engage and have meaningful dialogue to achieve work outcomes.
• Is inclusive, identifies and is aware of personal bias, and readily seeks out and appreciates diverse perspectives.
• Is adaptable, continuously learns from experience and applies those learnings to new situations.
• Focuses on achieving public service excellence.

Technical Knowledge and Skills:

Typically, the knowledge and experience required to achieve the above is obtained through a two-year Business Administration diploma, combined with work experience in a similar role.

• Human resource policy, procedures, and systems such as classification, competency-based staffing, and HR databases such as Taleo and MIDAS Oracle;
• Computer applications including word processing, spreadsheets, databases, and email; and
• Knowledge of office and/or administrative procedures, protocols and equipment.

You will have the ability to:

• Continuously plan, independently organize and accurately complete a large volume of tasks by establishing priorities, taking into consideration frequent interruptions, conflicting and changing priorities, strict deadlines and special assignments;
• Work independently and as a contributing member of a variety of teams to complete work assignments, achieve common goals and contribute towards a positive work environment;
• Actively listen to and calmly and courteously acknowledge the concerns of clients who may be angry, rude, confused or frustrated;
• Gather, recognize, interpret and assess relevant information, and compare it against requirements in order to determine if the information meets requirements;
• Accurately reference, interpret, and apply information from various sources including acts, regulations, policies and guidelines, to administer a program, respond to inquiries and/or compile reports as required;
• Accurately, concisely and in a timely manner proofread and/or edit a variety of correspondence using correct grammar, spelling, syntax, and punctuation in a visually pleasing format; and
• Concisely and in a professional manner, communicate with other agencies, staff, ministries, and the public to obtain, confirm, or explain complex information such as collective bargaining agreements, policies, programs, procedures, and computer operations at a level appropriate for the audience and while maintaining confidentiality.
• Diplomatic, calm, respectful and understanding when responding to inquiries from difficult clients and/or co-workers;
• Innovative, flexible and adaptable in order to work in a constantly changing environment and to provide creative solutions;
• Reliable, thorough, conscientious, responsible and attentive to detail to ensure quality work is performed according to established timelines; and
• Client-service oriented when determining priorities and providing assistance and information to others. information to others.

You will be:

• Diplomatic, calm, respectful and understanding when responding to inquiries from difficult clients and/or co-workers;
• Innovative, flexible and adaptable in order to work in a constantly changing environment and to provide creative solutions;
• Reliable, thorough, conscientious, responsible and attentive to detail to ensure quality work is performed according to established timelines; and

• Client-service oriented when determining priorities and providing assistance and information to others. information to others.

Job Skills:

• Communication (Level B)
• Critical Thinking (Level B)
• Digital Skills (Level B)
• Interacting with Others (Level B)
• Navigating Ambiguity (Level B)
• Managing Self (Level B)
• Health, Safety and Wellness (Level A)
• Data Literacy (Level B)
• Influence (Level B)
• Political and Organizational Awareness (Level A)
• Managing Organizational Resources (Level B)
  

Learn more about the Government of Saskatchewan’s Capabilities and Skills Framework here.

What We Offer:

• Meaningful, dynamic, challenging work for talented individuals;
• Training and support;
• A competitive salary and benefits, including pension;
• Vacation, earned days off (EDO), other types of leaves and flexible work options; and
• Opportunities for growth in a collaborative, inclusive environment.

• The Government of Saskatchewan provides an environment that is committed to workplace diversity and upholds deep-rooted values of Respect and Integrity, Serving Citizens, Excellence and Innovation, and Acting as One Team.

Our Commitment to Excellence:

The Government of Saskatchewan upholds deep-rooted values of Respect and Integrity, Serving Citizens, Excellence and Innovation, and Acting as One Team.

The Public Service Commission (PSC) is the central human resource agency for the Government of Saskatchewan. We ensure the Government of Saskatchewan has the high-performing, innovative and professional public service workforce required to successfully deliver on its priorities to meet the needs of citizens. The PSC provides human resource leadership and policy direction to 17 ministries and several agencies, boards and commissions. The Government of Saskatchewan provides the services, programs and supports the people of Saskatchewan need. We deliver on the Saskatchewan Plan for Growth to build a strong economy, strong communities and strong families, ultimately building a stronger Saskatchewan. Dedicated to service excellence, we demonstrate innovation, collaboration and transparency, practice effective and accountable use of resources and promote engagement and leadership at all levels.