Team Lead, Time & Labour

Your Opportunity:

If you combine organization skills, people skills and leadership skills with a passion for time and labour processes, you’re the person we’re looking for. Apply today and grow your career with HSS. A leader and an excellent communicator, you can effectively collaborate up, down, and across the organization and build strong working relationships that promote cooperation both inside and outside your team. Health Shared Services is seeking an experienced professional for the role of Team Lead, Time and Labour Operations. This individual must be highly knowledgeable about time and labour processes, software, system rules, with the ability to plan, prioritize, and adapt to situations as they arise. You can stay calm and work well under pressure and can help your team effectively deal with high volume, disruptions, or even curveballs – and still meet key dates and deadlines without missing a beat. You are organized and meticulous in your work. While you pride yourself on accuracy and correctness, you can easily spot and correct any discrepancies. You know and are comfortable with timekeeping practices and payroll software, including PeopleSoft. Apply today and grow your career with HSS.

Description:

The Team Lead, Time and Labour serves as the functional expert within HR Shared Services, overseeing Time and Labour operations that support the payroll processing of more than 130,000 employees across Alberta Health Services, Alberta Precision Laboratories, Covenant Health, Carewest, Recovery Alberta, Primary Care Alberta and Acute Care Alberta. Reporting to the Manager, Payroll and Time & Labour Operations, this position ensures the accurate and timely processing of interfaces, time exceptions and payroll-related transactions. Leading a team of approximately 16 staff, the Team Lead coordinates daily time entry operations, manages workload priorities and supports issue resolution during payroll processing. The role is responsible for monitoring and maintaining interfaces between Workforce Management (WFM), Telestaff scheduling systems and PeopleSoft, ensuring data integrity and timely processing of employee time information. The Team Lead acts as a subject matter expert for Time and Labour, supporting upgrades, testing activities, configuration of scheduling and timecard rules, and resolution of complex escalations. The position works closely with scheduling offices, HR, IT and external partners to maintain system accuracy, controls and compliance with collective agreement requirements. Additional responsibilities include auditing pay transactions, reviewing exception reports, supporting HR Contact Centre inquiries, producing operational metrics and conducting quality assurance reviews. The Team Lead provides leadership, coaching and development to staff while fostering a high-performing, service-focused team aligned with organizational goals and objectives.

• Transition Company:
Health Shared Services
• Classification:
Team Lead
• Union:
Exempt
• Unit and Program:
Payroll and Time & Labour
• Primary Location:
Southport Tower
• Location Details:
Eligible to work remotely within Alberta
• Negotiable Location:
Within Calgary Zone
• Temporary Employee Class:
Temp F/T Benefits
• FTE:
1.00
• Posting End Date:
09-NOV-2026
• Date Available:
19-NOV-2026
• Temporary End Date:
28-APR-2028
• Hours per Shift:
7.75
• Length of Shift in weeks:
2
• Shifts per cycle:
10
• Shift Pattern:
Days
• Days Off:
Saturday/Sunday
• Minimum Salary:
$37.76
• Maximum Salary:
$64.76
• Vehicle Requirement:
Not Applicable

Supervisory experience leading and developing a team, along with more than five years of progressive payroll and time & labour experience in a large, complex organization.

Demonstrated experience interpreting and administering multiple terms and conditions of employment, including collective agreements, employment legislation, and organizational policies. Experience using PeopleSoft and reporting tools to support operational decision-making. Proven leadership experience managing teams, coaching employees, addressing performance concerns, and driving operational excellence. Strong organizational and prioritization skills, with the ability to effectively manage competing demands in a fast-paced environment. Demonstrated commitment to client service excellence and building trusted partnerships through a proactive, solution-focused approach. Strong interpersonal and relationship-building skills, with the ability to collaborate effectively with stakeholders and foster a positive, engaged, and communicative team environment.

A National Payroll Institute (NPI) PCP or PLP designation, or an equivalent combination of education and experience, would be considered an asset. Demonstrated commitment to continuous professional and personal development. Proficiency in Microsoft Office applications, including Excel. Experience working in a unionized environment, including exposure to collective agreements. Experience working within a healthcare environment.