Warehouse Supervisor

Richelieu Hardware is looking for a Warehouse Supervisor for the Barrie, Ontario location.

The Warehouse Supervisor is responsible for overseeing the daily warehouse, shipping, receiving, inventory, and transportation operations while leading a team of warehouse material handlers and drivers. This role ensures products are received, stored, picked, loaded, and delivered safely, accurately, and efficiently while maintaining productivity, inventory accuracy, customer service, and regulatory compliance.

Working closely with the Operations Manager, Purchaser, Customer Service, and Sales teams, the Warehouse Supervisor drives continuous improvement, develops employees, supports transportation operations, and maintains a safe, organized, and efficient warehouse environment.

More specifically, the main responsibilities of the position are to:

Warehouse Operations

1. Oversee daily warehouse operations including receiving, storage, picking, packing, shipping, loading, unloading, and customer orders.

2. Plan, organize, and delegate daily tasks to meet productivity, accuracy, and delivery requirements.

3. Establish and maintain SOPs to ensure safe, consistent, and efficient processes.

4. Improve warehouse layout, organization, product visibility, and workflow through effective systems, labeling, RF technology, and process improvements.

5. Monitor product handling, damages, discrepancies, staged freight, and aged freight while implementing corrective actions.

6. Support warehouse operations as required, including hands-on assistance with picking, loading, and daily activities.

Leadership & Employee Development

7. Build and maintain a positive team culture focused on safety, accountability, communication, and continuous improvement.

8. Establish operational standards and ensure employees follow company procedures and SOPs.

9. Lead, coach, train, cross-train, motivate, and develop warehouse associates, forklift operators, shippers/receivers, and drivers.

10. Manage employee scheduling, attendance, timecards, overtime, vacation requests, and staffing coverage.

11. Support hiring, onboarding, performance reviews, recognition, accountability, documented discussions, and employee development.

12. Conduct daily warehouse rallies communicating safety, priorities, truck runs, goals, results, issues, and recognition.

Inventory & Compliance

13. Oversee inventory control, cycle counts, physical inventories, inventory accuracy, and shrink reduction.

14. Ensure compliance with FSC requirements, receiving/shipping standards, labeling, and warehouse procedures.

15. Monitor product quality, handling practices, and loading standards to minimize errors and damages.

Transportation & Equipment

16. Oversee trucking, drivers, delivery schedules, dispatching, routes, 3PL and transportation requirements in collaboration with the Purchaser and Operations Manager.

17. Monitor and evaluate delivery performance, trucking costs, fuel usage, vehicle inspections, licensing, insurance, and transportation compliance.

18. Resolve driver, delivery, shipping, and transportation issues.

19. Manage forklift operations, certifications, inspections, propane compliance, and equipment requirements.

Health & Safety

20. Lead the OHSC & ensure compliance with Health & Safety policies, legislation, and company procedures.

21. Conduct workplace inspections, safety audits, incident investigations, and corrective actions.

22. Promote safe work practices and maintain warehouse standards for housekeeping, equipment use, safe lifting techniques, signage, PPE and employee safety.

• Reporting & Continuous Improvement

  23. Track and report KPIs including productivity, inventory accuracy, throughput, on-time deliveries, and labour costs.

  24. Prepare warehouse operational updates for daily huddles and communicate priorities, truck runs, issues, accomplishments, and performance updates to the Operations Manager.

  25. Support budgeting, cost control initiatives, projects, and continuous improvement programs.

  26. Collaborate with Operations, Purchasing, Sales, Customer Service, and Warehouse teams to improve processes and efficiency.

  27. Provide operational leadership coverage when required.

  28. Perform all other related duties as assigned by the Operations Manager. Responsibilities and duties may be modified or reassigned based on operational requirements and business needs.

  29. Perform all other related duties as assigned by the Operations Manager.

• Requirements;

• Post-secondary education in Supply Chain Management, Logistics, Business Administration, or related field is preferred.

• Equivalent education and relevant work experience will be considered.

• Minimum 5-10 years of supervisory experience in a warehouse, distribution, manufacturing, or logistics environment.

• Experience leading warehouse teams in a fast-paced operation.

• Experience with inventory control, transportation, shipping and receiving, and warehouse operations.

• Experience with ERP systems, RF scanners, and Microsoft Office applications.

• Experience leading in a Health & Safety Committee is considered an asset.

Personal skills and abilities :

• Strong leadership, coaching, and team development skills.

• Excellent organizational, planning, and delegation abilities.

• Strong communication and interpersonal skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Strong analytical, problem-solving, and decision-making skills.

• Working knowledge of warehouse operations, transportation, inventory control, and continuous improvement.

• Knowledge of Health & Safety legislation, warehouse safety standards, and FSC compliance.

• Ability to build effective processes, improve productivity, lead by example, and initiate operational change.

• Strong customer service focus and commitment to operational excellence.

What we offer :

• A Canadian flagship : As a company with proud roots in Quebec, present in Canada and the United States, we enjoy excellent recognition and a great reputation.

• A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.

• Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.

• Competitive compensation: We offer competitive base compensation based on the market.

• Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.

• Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.

• Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.

• Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.

Invitation to Apply

If you would like to contribute to the growth of a North American leader, we would be pleased to review your application. All individuals who possess the essential qualifications are encouraged to apply.

We invite you to visit our corporate website at https://www.richelieu.com/emplois to submit your application

We thank all candidates for their interest, however, we will only communicate with candidates selected for the pre-selection process.

By submitting their application file, candidates consent to Richelieu Hardware Ltée collecting, using, and retaining the documents provided solely for the purpose of evaluating their application. These documents may be retained by Richelieu Hardware Ltée for future reference for a period of twelve (12) months following receipt of the application.