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Posted 16 days ago

Food Service Supervisor, Full Time

@ RA

Mississauga, Ontario

Full-time
Apply now
SIGNALS

Overview

RA is hiring a full-time Food Service Supervisor to oversee lounge operations, lead service staff, and deliver a premium experience for travelers. The role covers guest service, staff scheduling and training, inventory, and health, safety and airport compliance.

Responsibilities:

  • Oversee all lounge operations and service standards
  • Lead and assign duties to service staff
  • Resolve guest complaints and special requests
  • Manage staff scheduling, training and onboarding
  • Maintain inventory of food, beverages and amenities

Requirements summary:

  • Strong leadership and communication skills
  • Strong problem-solving skills
  • Experience in a fast-paced, customer-focused environment
  • Knowledge of health, safety and airport regulations

Tools & skills

Source and dates

Employer career site / ATS feed · ultipro

Employer posting date
2026-10-23
First seen by our source
2026-10-23
Source record updated
2026-11-02

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentFood & beverage
Manages peopleYes
Hours per week40 (estimated)
Travelair: none · ground: none
PositionMostly standing
Physical demandsphysical moderate · computer low

Summary and details written by AI from the posting; the employer’s posting is the authority.

FieldValue
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Job description

A hospitality Supervisor managing lounges is responsible for overseeing all aspects of lounge operations to ensure a seamless, high-quality experience for travelers. This role involves leading a team of service staff, assigning duties, and monitoring performance to maintain exceptional customer service standards at all times. The Supervisor ensures the lounge is consistently clean, organized, and well-stocked with food, beverages, and amenities.

They handle guest interactions directly, resolving complaints or special requests in a professional and timely manner, and creating a welcoming, premium atmosphere for passengers. Administrative responsibilities include staff scheduling, training and onboarding new employees, maintaining inventory levels, and ensuring compliance with health, safety, and airport regulations.

Additionally, the Supervisor collaborates with airline representatives to align service expectations, manage passenger flow during peak times, and implement operational improvements. Strong leadership, communication, and problem-solving skills are essential in this fast-paced, customer-focused environment.

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