Posted 16 days ago
Food Service Supervisor, Full Time
@ RA
Mississauga, Ontario
Overview
RA is hiring a full-time Food Service Supervisor to oversee lounge operations, lead service staff, and deliver a premium experience for travelers. The role covers guest service, staff scheduling and training, inventory, and health, safety and airport compliance.
Responsibilities:
- Oversee all lounge operations and service standards
- Lead and assign duties to service staff
- Resolve guest complaints and special requests
- Manage staff scheduling, training and onboarding
- Maintain inventory of food, beverages and amenities
Requirements summary:
- Strong leadership and communication skills
- Strong problem-solving skills
- Experience in a fast-paced, customer-focused environment
- Knowledge of health, safety and airport regulations
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-10-23
- First seen by our source
- 2026-10-23
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Food & beverage |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Position | Mostly standing |
| Physical demands | physical moderate · computer low |
Summary and details written by AI from the posting; the employer’s posting is the authority.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 83 |
A hospitality Supervisor managing lounges is responsible for overseeing all aspects of lounge operations to ensure a seamless, high-quality experience for travelers. This role involves leading a team of service staff, assigning duties, and monitoring performance to maintain exceptional customer service standards at all times. The Supervisor ensures the lounge is consistently clean, organized, and well-stocked with food, beverages, and amenities.
They handle guest interactions directly, resolving complaints or special requests in a professional and timely manner, and creating a welcoming, premium atmosphere for passengers. Administrative responsibilities include staff scheduling, training and onboarding new employees, maintaining inventory levels, and ensuring compliance with health, safety, and airport regulations.
Additionally, the Supervisor collaborates with airline representatives to align service expectations, manage passenger flow during peak times, and implement operational improvements. Strong leadership, communication, and problem-solving skills are essential in this fast-paced, customer-focused environment.
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