General Manager

Job Title: General Manager: Remote Lodges

Job Description

ARAMARK Remote Workplace Services is growing and seeking an experienced General Manager to support our remote lodge operations across Canada.

As a General Manager, you will provide leadership, operational oversight, and strategic direction for remote hospitality and support service operations. This role is responsible for managing client relationships, driving financial performance, leading large teams, and ensuring exceptional service delivery while maintaining a strong focus on safety, compliance, and employee engagement.

Depending on the assignment, responsibilities may include oversight of food services, housekeeping, facility maintenance, accommodations, retail operations, transportation, and other support services. Successful candidates will bring strong operational leadership experience, sound business acumen, and a passion for building high-performing teams in remote environments.

Position Highlights

• Rotational schedule with travel to remote locations across Canada.
• Rotations may vary and can include:
  
  • 14 days on / 14 days off
  • 20 days on / 10 days off
• Transportation to and from site is provided.
• Candidates must successfully pass pre-access Drug & Alcohol testing and a Criminal Record Check.
• Previous remote camp, remote lodge, or hospitality operations experience is considered a strong asset.

We call it hospitality. You call it home. Aramark offers a wide range of services to ensure utmost comfort and convenience for the workforce in remote operations.

Aramark provides accommodations that go beyond the basics, providing enticing and nourishing dining options, a vibrant lifestyle, and amenities that elevate the overall experience for remote employees. REMOTE WORKPLACES - Aramark

Job Responsibilities

The successful General Manager:

• Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
• Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
• Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

Qualifications

In order to be prepared for this leadership role, qualified candidates will possess:

• Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
• The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
• Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
• Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
• Meaningful experience in service industry, contract services, or hospitality environment.
• Proven ability leading through other managers.
• Experience in creating and managing a department budget, financial controls and analysis.
• Experience crafting product sales strategies and implementing operational programs and initiatives.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

About Aramark

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection, and careers all across the world.
You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions, and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.

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