Posted 2 months ago
IT Specialist
@ Amsted Rail Company
Winnipeg, Manitoba
SIGNALS
Overview
Amsted Rail Company is hiring a full-time IT Specialist to provide front-line support for plant and office users, PCs, mobile devices, printers and shop-floor technology. The role needs 2-5 years of Microsoft Windows and end-user support experience, with occasional travel, after-hours support and on-call participation.
Responsibilities:
- Front-line IT support for plant and office users
- Diagnose and resolve hardware, software and network issues
- Deploy, maintain and securely dispose of end-user devices
- Maintain site documentation and support procedures
- Support projects, upgrades and plant shutdowns
Requirements summary:
- 2-5 years supporting Windows and end-user technology
- Working knowledge of TCP/IP, DNS, DHCP and basic cabling
- Experience with Active Directory, Group Policy and Microsoft 365
- Understanding of cybersecurity and endpoint security
- Associate's degree or equivalent professional experience
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-09-14
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | IT |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Schedule | evening |
| Travel | air: minimal · ground: minimal |
| Work setting | Office, Plant or factory |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | Microsoft, CompTIA, Cisco, ITIL |
| Education | College diploma (required) |
| Fields of study | Information Technology, Computer Science, Engineering |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Amsted Rail Company
| Field | Value |
|---|---|
| Open jobs on Jobsy | 7 |
Job description
Knowledge and Skill Requirements
- 2-5 years of experience supporting Microsoft Windows environments and end-user technologies.
- Strong troubleshooting skills across computer hardware, software, networking, and business applications.
- Experience with Microsoft Active Directory, Group Policy, Microsoft 365, endpoint management, and device deployment.
- Working knowledge of network engineering principles including basic cabling, TCP/IP, DNS and DHCP. Cisco switch/router experience is a plus
- Experience supporting printers, scanners, mobile devices, conference-room technology, and shared devices.
- Understanding of cybersecurity principles, endpoint security, access management, and incident reporting.
- Strong customer service, communication, organization, documentation, and problem-solving skills.
- Ability to prioritize work based on safety, production, security, and business impact.
- Ability to work independently while collaborating effectively with local and remote teams.
- Experience in a manufacturing or industrial environment is preferred. Occasional travel, after-hours support, and on-call participation may be required.
Principal Accountabilities:
- Service as the local IT contact, providing front-line support for plant and office users, PCs, mobile devices, printers, scanners, tablets, kiosks, conference-room technology, and business applications.
- Diagnose and resolve hardware, software, network, and connectivity issues; own incidents and service requests through resolution or confirmed handoff.
- Prioritize and communicate issues, escalating as needed to the appropriate IT team or vendor.
- Support local infrastructure and shop-floor technology in coordination with Infrastructure, Cybersecurity, and Application teams.
- Deploy, configure, maintain, inventory, refresh, recover, and securely dispose of end-user devices and other IT-controlled assets.
- Ensure systems and devices comply with company security, patching, configuration, and technology standards.
- Maintain accurate site documentation, diagrams, support procedures, knowledge articles, and recovery information.
- Participate in projects, upgrades, plant shutdowns, maintenance windows, equipment moves, and technology deployments.
- Identify recurring issues and recommend secure, simple, supportable improvements through standardization, automation, and self-service.
- Build trusted business relationships, represent the IT organization professionally, and follow all plant safety and PPE requirements.
Educational Requirements
- Associate's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent professional experience.
- Relevant Microsoft, CompTIA, Cisco, ITIL, or equivalent industry certifications are preferred.
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