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Posted 29 days ago

Receptionist

@ West Coast Seniors Housing Management

Surrey, British Columbia

2+ years experience
Apply now
SIGNALS

Overview

West Coast Seniors Housing Management is hiring a Receptionist to run the front desk of a senior living community. The work covers greeting residents and visitors, answering calls, monitoring the 24-hour emergency response line, booking appointments and rooms, and supporting admin tasks. The posting requires Grade 12 plus two years of related experience, First Aid with CPR, and a vulnerable sector check.

Responsibilities:

  • Greets and assists residents, visitors and staff at the reception desk
  • Answers and transfers calls and takes messages
  • Monitors the 24-hour emergency call system while on duty
  • Books appointments and meeting rooms for managers
  • Supports other departments with administrative tasks

Requirements summary:

  • Grade 12 or equivalent with two years related experience
  • First Aid with CPR
  • Intermediate to advanced Excel and Word
  • Strong customer service and communication skills
  • Vulnerable sector Criminal Record Check

Tools & skills

Source and dates

Employer career site / ATS feed · adp

Employer posting date
2026-10-09
First seen by our source
2026-10-08
Source record updated
2026-11-06

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Experience2+ years
Travelair: none · ground: none
Work settingCare home, Office
PositionSitting and standing
Physical demandsphysical low · computer moderate
LanguagesEnglish
Licences & certificationsFirst Aid, CPR
Background checkscriminal record
EducationHigh school (required)

Summary and details written by AI from the posting; the employer’s posting is the authority.

West Coast Seniors Housing Management

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

We create a framework where leaders and frontline staff are empowered to make a difference in the lives of our seniors.

Full company description

West Coast Seniors Housing Management (WCSHM) is committed to superior seniors care and services within the communities we manage, operate and develop. Achieving quality growth and precise in-depth systems has been one of our cornerstones for key success for our clients. West Coast Seniors Housing Management is an operating company, currently operating Retirement Concepts and Terraces on 7th.

LinkedIn followers
1,251
People associated on LinkedIn
55
Reported office locations
  • 20363 65 Ave, Langley, British Columbia V2Y 3E3, CA
  • 701 W Georgia St, 1818, Vancouver, British Columbia V7Y 1C6, CA
Business categories
  • Residential
  • Health Care
  • Elder Care
  • Assisted Living
  • Facility Management
  • Property Management
  • Social Assistance
  • Home Health Care
Other recorded names
  • West Coast Seniors Housing Management Limited Partnership
  • West Coast Seniors Housing Management
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

West Coast Seniors Housing Management (WCSHM) is committed to superior seniors care and services within the communities we manage, operate and develop. Achieving quality growth and precise in-depth systems has been one of our cornerstones for key success for our clients. West Coast Seniors Housing Management is an operating company, currently operating Retirement Concepts and Terraces on 7th.

FieldValue
IndustryHospitals and Health Care
Company size201-500 employees
HeadquartersLangley, British Columbia
Organization typePrivately Held
Open jobs on Jobsy86
LinkedInView page
Job description

About Us

At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents.

About the Role

The Receptionist reports to the General Manager and/or designate and is responsible for all aspects of reception and office procedures to promote a high standard of customer service and professionalism at the community.

Responsibilities

Include but not limited to:

 Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.

 Monitors and responds to the tenant emergency call system (24 hour “Emergency Responder”), while on duty.

 Organizes and maintains all functions of the reception desk including light housekeeping duties.

 Greets and communicates with all residents, visitors, staff, and volunteers in the community in a courteous and professional manner.

 Answers and transfers all telephone calls in a pleasant, friendly, and helpful manner.

 Takes appropriate messages when necessary.

 Books appointments and meeting rooms for various managers.

 Follows policies and procedures of the community.

 When possible support other departments in an administrative capacity which could include scheduling.

 Attends and participates in community and education programs.

 Performs other related duties as required.

Qualifications and Skills:

 Grade 12 education or equivalent with recent, two (2) years related experience or an equivalent combination of education, training or experience.

 First Aid with CPR as applicable.

 Ability to plan, organize and prioritize with multiple critical timelines.

 Ability to work independently and in cooperation with others.

 Computer literate with intermediate to advanced Excel and Word.

 Ability to demonstrate tact, diplomacy, empathy, patience and concern in providing quality services to residents with a focus on “Customer Service”.

 Ability to read, write and speak English proficiently and understand verbal and written instructions.

 All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.

 Must be in good health, physically able to perform repetitive tasks, lift, squat, bend, stand and walk as required to perform the duties of the position.

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