Posted 12 days ago
Senior Business Analyst
@ SE Health
Markham, Ontario
Overview
SE Health is hiring a Senior Business Analyst to lead requirements elicitation, process analysis and solution validation for enterprise-priority initiatives. The role works closely with delivery teams and subject-matter experts through to transition into day-to-day operations. The hiring pay range is $63,000 to $78,000 based on experience, with hybrid work available.
Responsibilities:
- Lead requirements elicitation and management across the delivery lifecycle
- Analyze current and future-state processes and identify gaps
- Translate business needs into user stories and acceptance criteria
- Lead or oversee testing, UAT and readiness activities
- Manage risks, dependencies and change impacts
Requirements summary:
- Bachelor's degree in business, IT, health administration or related field, or equivalent experience
- 4 to 6 years as a business analyst on project or program delivery
- Experience leading requirements and end-to-end delivery lifecycles
- Experience with solution validation, testing and transition
- Strong facilitation and stakeholder engagement skills
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · tbe
- Employer posting date
- 2026-10-26
- First seen by our source
- 2026-10-26
- Source record updated
- 2026-10-26
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Business operations |
| Experience | 4+ years |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Education | Bachelor’s degree (required) |
| Fields of study | Business, Information Technology, Health Administration, Management |
| Perks mentioned | Flexible hours, Retirement plan, Tuition support, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
SE Health
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
For over 115+ years, we’ve been improving lives and communities across Canada, while leading the future of health.
Full company description
We are an enterprising not-for-profit health care provider and innovator with 118 years of impact in Canada. Every day our team of 8,500+ employees delivers more than 25,000 health care interactions across the country, improving lives and communities while reshaping health systems from the inside out. But we’re more than a care provider, we are a catalyst for the future of health. As one of Canada’s largest social enterprises, we share our knowledge and scale our impact by investing in purposeful innovation, igniting bold collaborations, and championing better health access and inclusivity. SE Health is proud to be recognized as a leader in people, culture, and care, including being named one of Canada’s Most Admired Corporate Cultures, earning Great Place to Work® certification, and receiving both Age-Friendly Employer and PAIR certifications. Discover more or explore career opportunities at sehc.com.
- LinkedIn followers
- 52,919
- People associated on LinkedIn
- 2,804
- Reported office locations
- 90 Allstate Parkway, Suite 300, Markham, Ontario L3R 6H3, CA
- Other recorded names
- SE Health
- Specialties
- Nursing
- Personal Support
- Physiotherapy
- Philanthropy (Saint Elizabeth Foundation)
- Research
- Speech language pathology
- Social Work
- Occupational Therapy
- Dietetics
- Social Innovation
- Home health care
- Caregiver support
- Senior Home Care
- and In-Home Patient Care
- Profile identifies a recruitment agency
- No
We are an enterprising not-for-profit health care provider and innovator with 118 years of impact in Canada. Every day our team of 8,500+ employees delivers more than 25,000 health care interactions across the country, improving lives and communities while reshaping health systems from the inside out. But we’re more than a care provider, we are a catalyst for the future of health. As one of Canada’s largest social…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 5,001-10,000 employees |
| Headquarters | Markham, Ontario |
| Organization type | Nonprofit |
| Year founded | 1908 |
| Specialties | NursingPersonal SupportPhysiotherapyPhilanthropy (Saint Elizabeth Foundation)ResearchSpeech language pathologySocial WorkOccupational TherapyDieteticsSocial Innovation |
| Open jobs on Jobsy | 324 |
| View page |
Position Summary:
The Senior Business Analyst (Senior BA) enables effective solution delivery by leading business analysis activities for enterprise‑priority initiatives, translating business needs into clear requirements, analyzing current‑ and future‑state processes, and driving solution validation and readiness to ensure outcomes align with operational objectives.
Working closely with delivery teams, subject‑matter experts, and cross‑functional partners, the Senior Business Analyst leads requirements management, process analysis, and readiness activities across the delivery lifecycle, ensuring solutions are successfully implemented and transitioned into sustainable day‑to‑day operations.
Key Accountabilities:
- Business Analysis and Requirements Management
- Lead requirements elicitation and documentation through interviews and working sessions to ensure clarity, alignment, and traceability across the delivery lifecycle.
- Manage evolving and complex requirements, supporting prioritization and change management in collaboration with delivery teams.
- Act as the primary point of contact for requirements‑related matters, ensuring shared understanding across cross‑functional partners and SMEs
- Process Analysis & Solution Design
- Lead analysis of current‑ and future‑state processes to identify gaps, impacts, dependencies, and improvement opportunities for enterprise‑priority initiatives.
- Drive future‑state design discussions to inform solution direction, implementation approach, and operational readiness.
- Translate complex business needs into user stories, acceptance criteria, and related delivery artefacts that support execution and decision‑making
- Solution Validation, Readiness & Delivery Support
- Drive solution design and workflow validation with SMEs to ensure feasibility, accuracy, and readiness for implementation.
- Lead or oversee testing and UAT activities, supporting issue resolution and readiness confirmation.
- Manage and escalate risks, dependencies, and change impacts, and support delivery routines such as planning sessions, stand‑ups, and readiness activities.
- Ensure solutions are effectively transitioned into sustainable BAU operations through structured readiness and transition support.
- Work closely with delivery and operational partners to validate solutions, resolve gaps, and support transition into sustainable operations
Knowledge, Skills and Abilities
- Bachelor’s degree in Business, Information Technology, Health Administration, Management, or a related discipline (or equivalent experience)
- 4-6 years of experience in a Business Analyst role supporting project or program delivery.
- Experience leading requirements elicitation and management across end‑to‑end delivery lifecycles.
- Experience analyzing and designing current‑ and future‑state processes for initiatives with cross‑functional impact.
- Experience translating complex business needs into user stories, acceptance criteria, and associated delivery artefacts.
- Experience driving solution validation, testing/UAT, readiness, and transition activities for enterprise‑priority initiatives
Additional Skills/Abilities Required
- Strong expertise across the end‑to‑end business analysis lifecycle, including requirements management, process analysis, and solution validation.
- Ability to lead analysis activities for initiatives with higher complexity and evolving requirements.
- Strong understanding of project delivery and solution lifecycle concepts.
- Ability to manage ambiguity and competing priorities while maintaining clarity and momentum.
- Strong facilitation, communication, and stakeholder engagement skills.
- Proven ability to collaborate effectively across multiple teams and functions.
- High attention to detail and strong commitment to quality and accuracy of analysis outputs
Why join SE Health?
- Competitive Total Rewards
So much more than a paycheque! Enjoy comprehensive benefits, pension, flexible pay options, car-loan support, housing solutions and exclusive staff perks. - Flexibility & Belonging
Thrive with hybrid work, flexible scheduling and a supportive, inclusive culture that puts people first. - Purpose & Impact
Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada. Growth That Meets Your Ambition
Access tuition support, training and meaningful career pathways across a growing, future-focused organization.
About SE Health
SE Health is a not-for-profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being potential. We’re also an inclusive, supportive workplace offering competitive compensation, strong benefits and real opportunities to grow. We’re All In Together.
Accessibility: If you require accommodations due to illness or disability, please contact Talent Acquisition at [email protected].
AI and compensation details: We use AI to take notes during our interview. All applications and interviews are reviewed by our Talent Acquisition team. This role is a new addition. The hiring pay range is $63,000 – $78,000, based on experience
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