Posted 5 days ago
Collections Specialist
@ Robert Half
Mississauga, Ontario
Overview
Robert Half is hiring a Collections Specialist for its client to manage a portfolio of B2B accounts, following up on overdue receivables while keeping customer relationships positive. The role resolves billing disputes, reconciles accounts and works with Sales, Customer Service and Accounting. Candidates need at least 2 years of B2B collections or accounts receivable experience.
Pay:
$50,000–$60,000 a year
Responsibilities:
- Manage a portfolio of B2B customer accounts and follow up on invoices
- Contact customers to secure payment and resolve delinquent balances
- Investigate billing discrepancies, deductions and disputes
- Reconcile customer accounts and maintain records
Requirements summary:
- 2+ years of B2B collections or accounts receivable experience
- Experience managing a portfolio of customer accounts
- Proficiency with Microsoft Excel and ERP/accounting systems
- Excellent verbal and written communication skills
Tools & skills
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-11-01
- First seen by our source
- 2026-11-02
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Finance & accounting |
| Experience | 2+ years |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Robert Half
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Full company description
🔒 At Robert Half, we prioritize your security—if you believe you've encountered a scam or fraudulent recruiter, please report it immediately to https://www.roberthalf.com/us/en/fraud-alert. All Robert Half recruiters communicate using their corporate email address, ending in roberthalf.com. 👋 Welcome to Robert Half. We're the world’s first and largest specialized talent solutions firm, connecting opportunities at great companies with highly skilled job seekers. We provide dynamic contract, temporary, and permanent placement solutions across finance, accounting, technology, marketing, creative, legal, and administrative sectors. 🏆 In the last 12 months, Robert Half has been recognized as one of America’s Most Innovative Companies by Fortune, and with Protiviti, has been named one of the Fortune® World's Most Admired Companies™ and 100 Best Companies to Work For. 🏦 Traded on the New York Stock Exchange (symbol: RHI), we’re at the forefront of innovation in talent acquisition.
- LinkedIn followers
- 4,724,671
- People associated on LinkedIn
- 27,769
- Reported office locations
- 2884 Sand Hill Road Suite 200, Menlo Park, CA 94025, US
- 2613 Camino Ramon, San Ramon, California 94583, US
- Robert Half International, Avenue Louise, 250 - 5th floor, Brussels, 1050, BE
- Robert Half International, 10th floor, The Shard, 32 London Bridge Street, London, London SE1 9SG, GB
- Robert Half International, Av. Dr. Cardoso de Melo, 1184, 11° andar, Sao Paulo, SP 04548-004, BR
- Robert Half International, Level 24, 1 Martin Place, Sydney, NSW 2000, AU
- 140 William St, Melbourne, VIC 3000, AU
- Avenida Doutor Cardoso de Melo 1184, São Paulo, BR
- 2613 Camino Ramon, San Ramon, CA 94583, US
- 20, Avenue André Prothin, Tour Europlaza, Courbevoie, Île-de-France 92400, FR
- Business categories
- Skill Assessment
- Human Resources
- Information Technology
- Employment
- Consulting
- Recruiting
- Marketing
- Security
- Advertising
- Staffing Agency
- Other recorded names
- Robert Half
- Robert Half
- Specialties
- consulting services
- accounting jobs
- finance jobs
- administrative jobs
- legal jobs
- IT jobs
- recruitment
- recruitment agency
- creative jobs
- staffing
- hiring
- employment agency
- contract talent
- contract professionals
- talent solutions
- contract employment
- permanent placement
- customer support jobs
- and marketing jobs
- Profile identifies a recruitment agency
- Yes
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
🔒 At Robert Half, we prioritize your security—if you believe you've encountered a scam or fraudulent recruiter, please report it immediately to https://www.roberthalf.com/us/en/fraud-alert. All Robert Half recruiters communicate using their corporate email address, ending in roberthalf.com. 👋 Welcome to Robert Half. We're the world’s first and largest specialized talent solutions firm, connecting opportunities at…
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 10,001+ employees |
| Headquarters | Menlo Park, CA |
| Organization type | Public Company |
| Year founded | 1948 |
| Specialties | consulting servicesaccounting jobsfinance jobsadministrative jobslegal jobsIT jobsrecruitmentrecruitment agencycreative jobsstaffing |
| Open jobs on Jobsy | 526 |
| View page |
Our client is seeking a customer-focused Collections Specialist to join their team. This role is responsible for managing a portfolio of B2B accounts, ensuring timely collection of outstanding receivables while maintaining positive customer relationships. The successful candidate will work closely with customers to resolve payment issues, investigate disputes, reconcile accounts, and navigate customer payment portals.
Key Responsibilities
- Manage an assigned portfolio of B2B customer accounts and proactively follow up on outstanding invoices.
- Contact customers by phone and email to secure payment commitments and resolve delinquent balances.
- Investigate and resolve billing discrepancies, deductions, short payments, and account disputes.
- Reconcile customer accounts and ensure account balances are accurate and up to date.
- Maintain and update customer records, collection notes, and payment commitments.
- Work with internal departments, including Sales, Customer Service, and Accounting, to resolve customer concerns and facilitate payment.
- Utilize customer portals to submit invoices, review payment status, and resolve issues impacting collections.
- Monitor aging reports and prioritize collection efforts accordingly.
- Build strong relationships with customers while maintaining a professional and service-oriented approach.
- Escalate high-risk accounts where appropriate and provide recommendations for next steps.
Qualifications
- Minimum 2+ years of collections or accounts receivable experience in a B2B environment.
- Experience managing a portfolio of customer accounts.
- Strong understanding of account reconciliations and dispute resolution.
- Experience working with customer portals and online payment platforms.
- Excellent verbal and written communication skills.
- Strong customer service orientation with the ability to build rapport and maintain positive relationships.
- Strong attention to detail and organizational skills.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Proficiency with Microsoft Excel and ERP/accounting systems.
What We're Looking For
- A confident and professional communicator.
- A relationship-builder who can balance customer service with effective collections.
- A proactive problem-solver who takes ownership of their portfolio and follows issues through to resolution.
- Someone who thrives in a collaborative, team-oriented environment.
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