Posted 2 months ago
Front Desk Agent - Mysa Nordic Spa
@ Murphy Hospitality Group
Prince Edward Island
Overview
Murphy Hospitality Group is hiring a full-time Front Desk Agent for Mysa Nordic Spa & Resort in St. Peters, Prince Edward Island. The role covers guest check-in and check-out, spa bookings, payments, and light housekeeping. Weekend and evening availability and reliable transportation are required.
Pay:
$17–$19 an hour
Responsibilities:
- Greet guests and explain spa check-in and procedures
- Handle guest complaints and questions
- Process check-outs, calculate charges and receive payments
- Answer phones, reply to emails and book spa and accommodation appointments
- Fold towels and robes and clean locker rooms and common areas
Requirements summary:
- At least one year of customer service experience (preferred)
- Excellent verbal and written communication
- Reliable transportation and weekend and evening availability
- Currently living in Prince Edward Island
- Self-motivated and able to work with little supervision
Tools & skills
Source and dates
Source type not verified · easyapply
- Employer posting date
- 2026-09-20
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-11-01
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Hours per week | 40 (estimated) |
| Schedule | evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Client sites, Store |
| Position | Mostly standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Perks mentioned | Employee discount |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Murphy Hospitality Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Dream big, work hard, have a beer!
Full company description
"Hospitality is the foundation of our business and our mindset. Much like life, it is all about how you make people feel; It’s that simple, and it’s that hard." Murphy Hospitality Group (MHG) started out back in 1980 when Company president Kevin Murphy and his wife Kathy opened the doors to their first restaurant in Prince Edward Island. MHG has grown to become a leader in the hospitality industry in Atlantic Canada. MHG now encompasses13 restaurant locations throughout both PEI and Nova Scotia, three Brew Pubs, three boutique hotel properties and the Prince Edward Island Brewing Company, a world class brewery and event space. Our mission is to define the guest's experience. When a guest says ..“Remember that amazing experience we had in Prince Edward Island?” We want that sentence to be about us, whether it is through great food, friendly knowledgeable staff, clean comfortable hotels, restaurants or breweries
- LinkedIn followers
- 2,132
- People associated on LinkedIn
- 127
- Reported office locations
- 96 Kensington Road, Charlottetown, PEI c1a5j4, CA
- Other recorded names
- Murphy Hospitality Group
- Profile identifies a recruitment agency
- No
"Hospitality is the foundation of our business and our mindset. Much like life, it is all about how you make people feel; It’s that simple, and it’s that hard." Murphy Hospitality Group (MHG) started out back in 1980 when Company president Kevin Murphy and his wife Kathy opened the doors to their first restaurant in Prince Edward Island. MHG has grown to become a leader in the hospitality industry in Atlantic…
| Field | Value |
|---|---|
| Industry | Hospitality |
| Company size | 501-1,000 employees |
| Headquarters | Charlottetown, PEI |
| Organization type | Privately Held |
| Year founded | 1980 |
| Open jobs on Jobsy | 38 |
| View page |
Mysa Nordic Spa & Resort is Prince Edward Island’s first Nordic Spa. Located in St. Peters, Mysa offers a wide range of spa and relaxation services including Scandinavian hot baths, essential oil steam rooms, cold water plunges, a Finnish sauna, massage therapy, meditation, and relaxation sessions. The resort also includes 17 water view accommodations, top-tier food and beverage service, and provide residents and visitors with a place to heal, rejuvenate, and refresh.
As a Front Desk Agent, You Will
- Greet arriving guests in a friendly manner, provide our spa check in process, and explain spa procedures
- Resolve guest complaints and questions, referring to management for direction when needed
- Clerical duties required, such as responding to emails, answering the phone, and booking spa and accommodation appointments
- Comply with front desk procedures and perform assigned duties with attention to detail, accuracy, courtesy, and cooperativeness
- Process guests' departures, calculate charges, and receive payments
- Promote sales advice by communicating current promotions and offering products and treatments
- Daily laundry duties and folding of towels and robes, as required
- Light cleaning and inspection of locker rooms and common areas throughout shift
- Work alongside Mysa team to establish a safe and fun atmosphere
What You Bring
- A sociable and outgoing personality
- Effective interpersonal skills
- A positive and friendly attitude with a willingness to work within a close team orientated environment
- Self-motivated and reliable
- Ability to work with little supervision and maintain a high level of performance
- Prioritization and time management skills
- Ability to work under pressure in a fast-paced environment without compromising quality
- Reliable transportation and a flexible schedule (available for weekends and evenings)
- Currently living in Prince Edward Island
- Excellent verbal and written communication skills
- Previous customer service experience required: 1 year (preferred)
What We Offer
- Competitive wages
- Employee Family Assistance Program
- Growth and professional development opportunities
- Discounts at all MHG locations across Atlantic Canada as well as local shops and services
- Free access to the Mysa spa facilities outside of working hours
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