Manager, Training - Deck

MANAGER, TRAINING

SEA Training

Victoria, Vancouver Island or Vancouver Lower Mainland

The Opportunity

At BC Ferries, safe, reliable service starts with well-trained crews. We’re looking for a Manager, Training to join our Standardized Education and Assessment (SEA) Training team and lead the development and delivery of Deck training across BC Ferries. In this role, you'll play a critical leadership role in ensuring our mariners are prepared to operate safely, confidently, and in compliance with evolving industry standards.

As the Deck training subject matter expert, you’ll oversee SEA Deck programs from design and delivery through to evaluation and continuous improvement, ensuring training remains relevant, effective and aligned with operational and regulatory requirements.

You’ll also lead a team of full-time and part-time trainers, working closely with Operational Leadership, Scheduling Services, People Experience and external partners to understand evolving needs and translate them into effective training solutions.

From supporting new vessels and equipment to responding to changing operational and regulatory requirements, your work will help ensure our people have the knowledge, skills and confidence they need to perform safely and effectively.

The Role

Reporting to the Director, Operational Training & SEA, you contribute value through key areas of oversight such as:

Lead Deck Training Programs

Leading the design, development, delivery and ongoing maintenance of SEA Deck programs and course materials;

Evaluating training effectiveness and identifying opportunities to strengthen content, delivery methods and learning outcomes;

Serving as the Deck training subject matter expert and primary contact for SEA-related matters;

Providing SEA and adult education training to employees across the organization;

Working with Operations, Scheduling Services and People Experience to identify training needs and plan for current and future requirements;

Representing BC Ferries at industry and regulatory training forums and participating in SEA, Academy and other cross-functional committees.

Lead and Develop Trainers

Leading the selection, onboarding, development and ongoing support of full-time and part-time SEA trainers;

Coaching and providing constructive feedback to build a capable, confident and collaborative trainer team;

Facilitating education sessions to ensure trainers are proficient in SEA programs and adult education principles;

Supporting performance management and maintaining consistent training standards across the team.

Manage Resources and Continuous Improvement

Managing the Deck training budget, including forecasting, reporting, expenditure management and cost analysis;

Working with Scheduling Services, Project Management and Operational Leadership to forecast training requirements and resources;

Leading Deck training activities for special projects, including new vessels, refits, new equipment, process changes and regulatory requirements;

Identifying and implementing new training approaches and methods to improve learning and operational readiness;

Preparing and presenting training information to internal and external audiences.

What you bring to the team

Formal education in adult education, instructional design or a related field, or relevant experience and a commitment to developing your skills in these areas

At least three years of experience in a Deck role, along with administrative experience

Experience working with BC Ferries SEA training courseware is considered an asset

A broad understanding of adult education and its application in an operational environment

Strong communication skills, both written and verbal, with the ability to present information clearly to a variety of audiences

Experience leading, coaching or supporting others, with the ability to provide constructive feedback and build confidence

Strong organizational and analytical skills, with experience using tools such as Excel and Cognos

Intermediate proficiency with Microsoft Office

Experience with Oracle-based programs is an asset

A Certificate of Competency as a Deck Officer is an asset

What we offer

This is a regular full-time position with a target salary range of $83,500 - $104,300 per annum. The starting salary is determined based on the successful candidate’s knowledge, experience and internal equity.

Taking care of our employees is a top priority for us, and to do that, we offer benefits that help you stay healthy in all ways. Some of our great benefits include:

Career development and learning opportunities

Competitive compensation and comprehensive benefits

Defined benefit Public Service Pension Plan

Minimum four weeks’ vacation

Hybrid work flexibility

Wellness programs and employee discounts

Join us!

If this sounds like your next great career move, please submit your cover letter and resume.

This posting will remain open until the position is filled. Applications will be reviewed on an ongoing basis, so we encourage interested candidates to apply early.

"We sail to serve and connect the people and the coast of BC”

At BC Ferries, our people are at the heart of delivering safe and reliable service along 1,600

km of coastline. Every day, we connect communities and move tens of thousands of passengers and vehicles across our 25 routes through the dedication, expertise and hard work of our teams. Guided by a shared commitment to safety, service, inclusion and local commitment, we offer meaningful work, opportunities for growth, and the chance to make a positive impact. Whether you work onboard our vessels, in our terminals or behind the scenes, you'll play an important role in connecting people, supporting communities, and keeping coastal BC moving.

We support employment equity and diversity in the workplace and encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+) and others who reflect our ever-changing workplace.

We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.

About Us:

For 65 years, we have been dedicated to providing safe and efficient travel to our customers.

Our role as a ferry transportation provider goes beyond getting passengers from point A to B. With 25 routes throughout the west coast of BC, we serve as advocates for the coastal environment and communities where we operate.

Operations began in 1960 with just two ferries providing service on a single route. Today we have 37 ferries moving more than 22.7 million passengers and 9.7 million vehicles every year.