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Posted 3 months ago

Office Administrator / Customer Service Representative

@ Flanagan Foodservice Inc

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Mount Pearl, Newfoundland and Labrador

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SIGNALS

Overview

Flanagan Foodservice Inc is hiring an Office Administrator and Customer Service Representative to handle customer contact, order processing, invoicing and general office support. The work covers phone, email and in-person service, data entry and coordination with internal departments. Shifts may vary with business coverage needs.

Responsibilities:

  • Provide phone, email and in-person customer service
  • Process orders and resolve customer issues
  • Perform data entry and maintain records
  • Handle invoicing, billing and credit notes
  • Process P.O. receipts, stock transfers and load sheets

Requirements summary:

  • Previous office administration or customer service experience
  • Excellent verbal and written communication
  • Proficiency in Microsoft Office and data entry systems
  • Strong organizational skills and attention to detail
  • Ability to multitask in a fast-paced environment

Tools & skills

Microsoft WordMicrosoft ExcelMicrosoft OutlookData entry systems
Source and dates

Employer career site / ATS feed · adp

Employer posting date
2026-08-14
First seen by our source
2026-10-23
Source record updated
2026-11-07

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentAdministrative
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Flanagan Foodservice Inc

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

The Difference You Deserve

Full company description

Proudly Canadian and Family Owned Food Distributor Flanagan's is the largest Canadian owned, independent foodservice distributor in the country. From our early days as a food wholesaler, we've grown to provide full service to more than 7000 restaurants and foodservice operations across the province of Ontario. To each and every customer, we offer uniquely personalized service, along with the attention to detail, reliability and range of quality products you need to grow your business.

LinkedIn followers
12,608
People associated on LinkedIn
389
Reported office locations
  • 145 Otonabee Drive, Kitchener, ON N2C1L7, CA
  • 100 Sasaga Drive, Kitchener, Ontario N2C 2G7, CA
  • 69 Magill St., Walden Business Park, Lively, Ontario P3Y 1K6, CA
  • 295 South Blair Street, Whitby, Ontario L1N 9V9, CA
Business categories
  • Food and Beverage
  • Wholesale
Other recorded names
  • Flanagan Foodservice Inc
  • Flanagan Foodservice Inc.
Specialties
  • Food Distribution
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

View all jobs Website

Proudly Canadian and Family Owned Food Distributor Flanagan's is the largest Canadian owned, independent foodservice distributor in the country. From our early days as a food wholesaler, we've grown to provide full service to more than 7000 restaurants and foodservice operations across the province of Ontario. To each and every customer, we offer uniquely personalized service, along with the attention to detail…

FieldValue
IndustryFood and Beverage Services
Company size501-1,000 employees
HeadquartersKitchener, ON
Organization typePrivately Held
Year founded1977
SpecialtiesFood Distribution
Open jobs on Jobsy46
LinkedInView page
Job description

POSITION SUMMARY

We are seeking an experienced and motivated Office Administrator/Customer Service Representative to join our office administrative team. The successful candidate will play a key role in delivering exceptional customer service while supporting daily office operations and data entry duties.

JOB SCOPE – DUTIES & RESPONSIBILITIES

  • Provide professional and friendly customer service via phone, email and in person.
  • Respond to customer inquiries, process orders, and resolve issues in a timely manner.
  • Perform accurate data entry and maintain customer and sales records
  • Support the sales team with administrative tasks and order processing.
  • Coordinate with internal departments to ensure smooth workflow and customer satisfaction.
  • Handle all general office duties such as answering phones, and reception coverage
  • Assist with invoicing, billing and credit note processing.
  • P.O. Receipts, Stock transfers and Load sheets
  • Work effectively in a team-based environment.
  • *Shift may vary as coverage for business needs may fluctuate.
  • Other duties as assigned

JOB SKILLS & QUALIFICATIONS

  • Strong customer focus, understanding customer needs.
  • Previous experience in office administration and/or Customer Service role
  • Excellent verbal and written communication skills.
  • Excellent problem solving and process improvement skills.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and prioritize in a fast paced, environment.
  • Professional, reliable, and customer-focused attitude.
  • Proficient in Microsoft Office (word, excel, outlook) and data entry systems

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