Server Assistant (Busperson) - Gordon Ramsay Steak - RRCR

As a Server Assistant at Gordon Ramsay Steak, you are a driving force behind the precision, rhythm, and elevated service that define River Rock’s most iconic culinary destination. In a high‑energy steakhouse shaped by Chef Gordon Ramsay’s uncompromising standards, you ensure every detail of the guest experience is executed with speed, finesse, and polished professionalism.

You support the serving team by maintaining immaculate table settings, delivering food and beverages with confidence, anticipating guest needs, and keeping the dining room operating in a seamless, efficient flow. Whether you’re resetting tables, running plates, refreshing water, or coordinating with back‑of‑house teams, your work directly contributes to the refined, theatrical, and memorable experience guests expect at Gordon Ramsay Steak.

Your strong work ethic, attention to detail, and commitment to exceptional hospitality help create the dynamic, welcoming environment that keeps guests returning to River Rock for Chef Ramsay’s world‑class dining experience.

Key Responsibilities

• Guest Support — Provide warm, attentive support to guests throughout their dining experience, ensuring needs are anticipated and addressed promptly.
• Food & Beverage Running — Deliver food and beverages with polished professionalism, ensuring accuracy, proper presentation, and timely service.
• Table Maintenance — Reset tables efficiently and to brand standard, maintaining a clean, organized, and guest‑ready dining room at all times.
• Service Flow Coordination — Work closely with servers to maintain a smooth, consistent service rhythm in a fast‑paced, premium environment.
• Water & Beverage Refresh — Monitor and refresh water, beverages, and table settings to uphold refined service standards.
• Back‑of‑House Collaboration — Communicate effectively with kitchen and support teams to ensure accurate timing, plate readiness, and seamless coordination.
• Cleanliness & Organization — Maintain cleanliness across service stations, side work areas, and the dining room to support operational excellence.
• Opening & Closing Duties — Complete assigned setup, breakdown, and side work tasks to ensure the restaurant is prepared for service.
• Allergen & Menu Awareness — Maintain foundational knowledge of menu items and allergens to support accurate communication with servers and guests.
• Regulatory Compliance — Follow all licensing, health, safety, and sanitation standards.
• Additional Duties — Perform other responsibilities as assigned to support the overall guest experience.

Qualifications

• Flexible Availability — Must be available to work evenings, weekends, and holidays.
• Minimum 1 year of experience in a restaurant or lounge environment.
• Strong organizational skills with the ability to plan effectively and work independently with minimal supervision.
• A strong commitment to providing refined, memorable guest experiences while supporting a positive, collaborative team environment.
• Serving It Right certification.
• Ability to clear a criminal record check.

Work Environment Considerations

This role requires standing for extended periods and supporting the operation during non‑traditional hours—including evenings, weekends, and holidays—as part of delivering exceptional guest experiences in a high‑energy, premium dining environment.

Comprehensive Benefits

Eligible employees receive a competitive benefits package after completing probation and meeting the required hours threshold, including:

• Extended health and dental coverage with minimum 24 hours per week
• Company pension plan with matching contributions
• Employee and family assistance programs
• Paid time off

Exclusive Staff Perks

Team members enjoy a variety of discounts across the resort, including:

• Dining discounts, including at Gordon Ramsay Steak
• Hotel discounts

Easy, Reliable Commuting

With direct access to Bridgeport SkyTrain Station, commuting is convenient whether you’re coming from Richmond, Vancouver, Burnaby, New Westminster, or Surrey.

If you’re passionate about hospitality and thrive in a vibrant, fast‑paced setting, this is your opportunity to grow your career with a resort known for excellence.

Our Companies are committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all qualified team members. Accommodation is available throughout the recruitment and selection process. Team members requiring accommodation are encouraged to contact Human Resources at any stage of the process.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.