Posted 6 days ago
Customer Service Lead
@ Hughes Recruitment & Strategy Collective
Saskatoon, Saskatchewan
Overview
Hughes Recruitment & Strategy Collective is hiring a Customer Service Lead for a community co-operative in Moosomin, Saskatchewan, reporting to the Grocery Manager. The role coordinates the front-end team, handles customer service and cash operations, and steps in during busy periods. Full-time, rotating day and evening shifts including every other weekend, with comprehensive benefits.
Responsibilities:
- Coordinate cashier assignments and till coverage
- Support and guide front-end team members
- Assist customers and resolve service concerns
- Oversee self-checkouts and online orders
- Support cash handling and loss prevention
Requirements summary:
- Retail, customer service or hospitality experience
- Strong communication and organizational skills
- Comfortable with cash handling and POS systems, or willing to learn
- Confidence providing direction to coworkers
- Previous leadership experience an asset
Tools & skills
Source and dates
Job-board feed · saskjobs
- Employer posting date
- 2026-11-01
- First seen by our source
- 2026-11-02
- Source record updated
- 2026-11-04
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Languages | English |
| Perks mentioned | Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Hughes Recruitment & Strategy Collective
| Field | Value |
|---|---|
| Open jobs on Jobsy | 9 |
Description
Customer Service Lead Moosomin, SK
Join a well-established co-operative in southeastern Saskatchewan!
Hughes Collective is recruiting on behalf of our client, a community-focused co-operative. We are seeking a friendly, dependable, and motivated Customer Service Lead to support daily front-end operations at their Moosomin location.
The Opportunity
Reporting to the Grocery Manager, you will help coordinate the front-end team, deliver great customer service, and support daily operations. Ideal for someone who enjoys working with people and developing leadership skills.
Key Responsibilities
Coordinate cashier assignments, till coverage, and daily front-end activities.
Support and guide team members while leading by example.
Assist customers and resolve service concerns.
Oversee self-checkouts and online order activity.
Support cash handling, opening and closing procedures, and loss prevention.
Step in during busy periods to keep operations running smoothly.
What We're Looking For
Experience in retail, customer service, hospitality, or a similar environment.
Strong communication, organizational, and interpersonal skills.
Comfortable with cash handling and POS systems, or willing to learn.
Confidence providing direction and supporting coworkers.
A positive, dependable, and customer-focused attitude.
Previous leadership experience is an asset, but not required.
Schedule
Full-time, rotating daytime and evening shifts, including every other weekend. Typical weekday shifts are 8 AM5 PM or 11 AM8 PM.
What We Offer
Comprehensive benefits and stable, full-time employment.
Opportunities to develop leadership skills.
Training, professional development, and career growth.
A supportive, community-focused team.
Ready to take the next step in your career? Apply today!
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