Operating Model and Service Transition Analyst, Contact Centre
Mississauga, ONHybridFull Time
M
Miratech
7+ YOEMiratech asks for 7+ years as a business or service management analyst, 4+ years of hands-on enterprise cloud contact centre experience, and 2+ years with Genesys Cloud. Candidates need ITIL service transition knowledge, hands-on ServiceNow experience, strong Excel skills and experience supporting a platform go-live.
Genesys Cloud, ServiceNow, Excel