Senior Manager, JSOC & Threat Hunting
Toronto, ONQuestrade
10+ YOE2+ MgmtCandidates need 10+ years of cybersecurity experience, including 5+ years leading technical security staff and 2+ years leading managers. They need hands-on incident response and threat hunting experience, and a track record running a 24x7 multi-country security operation in a regulated financial services environment.
Elastic Security, SIEM, Zscaler, MITRE ATT&CK, EASM tooling
Senior Manager, Compliance
Toronto, ONQuestrade
5+ YOECandidates need 5+ years of related experience, preferably in a senior compliance role, with in-depth knowledge of the Canadian securities industry and CIRO (UMIR), MX and CSA rules. Trade desk experience, a post-secondary credential, and proficiency in Excel, Word and Bloomberg are required.
Microsoft Excel, Microsoft Word, Bloomberg
Senior Manager, Analytics Engineering
Toronto, ONQuestrade
10+ YOEQuestrade needs 10+ years in analytics or data engineering, including owning a company-wide production warehouse, expert SQL and dbt skills, and deep experience with BigQuery, Databricks or Snowflake. Candidates should have built production semantic layers and led data engineers while staying technical; a bachelor's degree or equivalent experience is required.
dbt, SQL, BigQuery, Databricks, Snowflake, Git
Senior Manager, Account Management - Questbank
Toronto, ONQuestrade
8+ YOE5+ MgmtCandidates need 8 to 10 years of customer service or operations experience in banking or financial services, and at least 5 years of leading and developing teams. A post-secondary degree or diploma in business, finance or a related field is preferred, along with strong analytical and communication skills.
Salesforce, Genesys
Senior Data Scientist, Strategy & Corporate Development
Toronto, ONQuestrade
3+ YOECandidates need 3+ years of data science or analytics experience, advanced Python and SQL, and experience with large customer and financial datasets. Strong business communication and the ability to mentor others are also required.
Python, SQL
Senior Analyst, U.S. Tax Reporting & Cost Basis
Toronto, ONQuestrade
2+ YOECandidates need post-secondary education, preferably in finance or economics, and at least two years in tax reporting with U.S. client reporting experience. Strong Excel or Google Sheets skills, knowledge of securities taxation and Qualified Intermediary obligations, and familiarity with IIROC brokerage operations are expected.
Excel, Google Sheets, Broadridge
Mortgage Fulfillment Specialist
Toronto, ONQuestrade
Candidates need strong analytical skills, attention to detail, and an understanding of loan types and risk factors. Experience handling multiple deadlines, clear written and verbal communication, and a self-motivated, team-oriented approach are also required.
Manager, Lifecycle & Marketing Automation
Toronto, ONQuestrade
5+ YOECandidates need 5 to 7 years of lifecycle or marketing automation experience in B2B settings, expert Braze or similar platform skills, and strong Salesforce and SQL knowledge. They also need working knowledge of CASL and a data-driven approach to testing. A bachelor's degree or equivalent experience is required.
Braze, Pardot, Salesforce CRM, SQL
Head of Product, Questrade Experience Platform
Toronto, ONQuestrade
15+ YOEQuestrade needs a candidate with 15+ years of Canadian fintech experience leading digital product portfolios, especially in financial and investment services and B2B payments. Strong P&L, Agile leadership, communication and technical judgment are required.
Enterprise Collections: Operational Lead - Dialer Administrator
Toronto, ONQuestrade
5+ YOECandidates need 5+ years in collections contact center operations or analytics and 3+ years on dialer platforms in a regulated environment. They should know collections workflows, dialing compliance and production support, and be strong in analysis, problem-solving and stakeholder management.
Dialer platform, SQL, Reporting tools, SMS platform
Director, Client Enablement
Toronto, ONQuestrade
8+ YOEQuestrade needs a candidate with a bachelor's degree or equivalent experience, 8+ years of progressive leadership in contact center or customer experience operations, and experience managing managers. Candidates should have led large transformations with measurable gains and deployed conversational AI, workforce management or automated workflows.
Workforce management platforms, Conversational AI platforms, Low-code/no-code automation platforms, Enterprise analytics platforms
Compliance Officer
Toronto, ONQuestrade
3+ YOECandidates need a four-year post-secondary degree and 3 to 4 years of compliance, financial services or regulated-industry experience. Strong Excel skills, clear written and verbal communication, attention to detail and sound judgment are required.
Microsoft Excel, CRM systems, RECO MyWeb, BCFSA IRIS, myRECA
Client Support Specialist - Digital Asset & Derivatives (Crypto)
Toronto, ONQuestrade
1+ YOEQuestrade needs 1 to 2 years of client-facing experience in financial services, fintech, crypto or high-volume support, plus a related diploma or degree or equivalent experience. Candidates need working knowledge of crypto concepts such as wallets, stablecoins, staking and network fees, and the ability to explain complex topics simply.
Ticketing platforms, Blockchain explorers, Order management tools, Account management tools, Omnichannel support tools
Bilingual Account Specialist
Alberta +2Questrade
2+ YOECandidates need fluent English and French, at least 6 months of call centre experience and 2 years of related experience in mortgage administration, collections or registered products. They also need good judgment, strong written and oral communication, a quiet home workspace and a wired Ethernet connection.
Google Suite, Ethernet