Software Developer – Analytics Data Platform (Data Reliability)
Ontario +3Canada - Genesys Cloud Services Corp.
2+ YOECandidates need a bachelor's degree in Computer Science or related field plus 2+ years of software or test automation experience, strong Java and Python skills, and experience with automated testing, CI/CD and AWS. SQL and on-call readiness are also required.
Spark, Apache Airflow, Apache Iceberg, Jenkins, AWS Step Functions, Amazon EMR
Territory Account Executive
Québec, QCCanada - Genesys Cloud Services Corp.
3+ YOEGenesys Cloud Services Corp. needs 3 to 4 years of sales development or account executive experience with proven new business wins, fluency in French and English, and experience with $50K to $150K deals. A bachelor's degree or equivalent experience is also required.
Sales, Cold calling, Reporting, Presentation skills, Work independently, Collaboration
Web Software Developer Intern (WFM)
Toronto, ONCanada - Genesys Cloud Services Corp.
Candidates need to be enrolled in a computer science or software engineering program. They should know web development with JavaScript, TypeScript and HTML/CSS, understand AWS or cloud basics, and communicate well in a team.
GitHub, Bitbucket, Jenkins, AWS, Webpack
Senior Software Engineer
OntarioCanada - Genesys Cloud Services Corp.
5+ YOECandidates need 5+ years of software testing experience in cloud or distributed systems, strong Java or Python skills, and experience with CI/CD tools and REST API testing. Large-scale data systems experience and the ability to influence cross-functional teams are also required.
Jenkins, TestNG, Java, Python, AWS
Principal AI Solutions Architect, Customer Success
Ontario +4Canada - Genesys Cloud Services Corp.
8+ YOECandidates need 8+ years of enterprise experience in CX, CRM, AI, automation or contact centre platforms, plus hands-on cloud architecture experience (Genesys Cloud, AWS, Azure or GCP). Strong skills in REST APIs, event-driven design, JSON, data pipelines, LLM integration and AI governance are required, along with a bachelor's degree or equivalent practical experience.
Genesys Cloud, Genesys Cloud AI Studio, AWS, Microsoft Azure, Google Cloud Platform, JSON
Manger, Business Development - Canada and Strategic Accounts
Toronto, ONCanada - Genesys Cloud Services Corp.
7+ YOE3+ MgmtCandidates need 7+ years in SaaS or cloud Business Development, Sales Development or Inside Sales, and 3+ years leading BDR or SDR teams with direct reports. Strong enterprise sales knowledge, Salesforce, Salesloft and Tableau skills, and excellent communication are required.
Salesforce, Salesloft, Tableau
AI and Experience Orchestration Director
Toronto, ONCanada - Genesys Cloud Services Corp.
10+ YOECandidates need 10 to 12 years of experience in software, cloud or AI roles, with strong AI and pre-sales expertise and proven AI-powered customer experience and conversational AI work. Experience running AI proofs of concept, building territory strategies and influencing without direct authority is required.
Customer experience, Forecasting, Sales, Presentation skills, Communication skills, Critical thinking
Engineering Enablement Specialist
Alberta +2Canada - Genesys Cloud Services Corp.
8+ YOECandidates need 8+ years in engineering enablement, technical training, learning and development, technical communications or program management. They need proven success leading complex cross-functional programs, strong stakeholder influence and coaching skills, and hands-on experience applying Generative AI to content, knowledge management or workflow automation.
Confluence, Learning Management Systems, Knowledge management platforms, Documentation tools
Principal AI Solutions Architect, Customer Success
Toronto, ON +2Canada - Genesys Cloud Services Corp.
10+ YOECandidates need 10+ years building commercial IVR, routing or conversational AI solutions and 6+ years developing voice or digital bots on platforms such as Dialogflow or Lex. They also need experience with generative and agentic AI, strong software architecture and integration skills, and customer-facing consulting ability.
Genesys Cloud, Google Dialogflow, Amazon Lex