Manager, Data Science
Toronto, ONQuestrade
7+ YOEQuestrade needs candidates with 7+ years of progressive data science or advanced analytics experience and a bachelor's degree in a quantitative field or equivalent practical experience. Candidates need deep expertise in media mix modeling, incrementality testing, attribution and LTV modeling, advanced Python, strong SQL and dbt on a cloud warehouse, and experience leading data scientists.
Python, SQL, dbt, BigQuery, Databricks, Snowflake
Enterprise Collections: Operational Lead - Dialer Administrator
Toronto, ONQuestrade
5+ YOECandidates need 5+ years in collections contact center operations or analytics and 3+ years on dialer platforms in a regulated environment. They should know collections workflows, dialing compliance and production support, and be strong in analysis, problem-solving and stakeholder management.
Dialer platform, SQL, Reporting tools, SMS platform
Client Support Specialist - Digital Asset & Derivatives (Crypto)
Toronto, ONQuestrade
1+ YOEQuestrade needs 1 to 2 years of client-facing experience in financial services, fintech, crypto or high-volume support, plus a related diploma or degree or equivalent experience. Candidates need working knowledge of crypto concepts such as wallets, stablecoins, staking and network fees, and the ability to explain complex topics simply.
Ticketing platforms, Blockchain explorers, Order management tools, Account management tools, Omnichannel support tools