Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays, experiences and services that make it possible for guests to connect with communities in a more authentic way.
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Airbnb is a community based on connection and belonging.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays, experiences and services that make it possible for guests to connect with communities in a more authentic way.
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Airbnb has 13 open jobs in Canada as of November 6, 2026.
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Airbnb
8+ YOECandidates need at least 8 years in strategic planning, program management or business operations, with proven cross-functional process leadership and senior-level communication skills. Strong problem-solving, collaboration tool proficiency (Asana, Jira, Airtable) and Agile familiarity are assets.
Asana, Jira, Airtable, Slack
Airbnb
8+ YOECandidates need 8+ years in strategic planning, program management or business operations, with cross-functional planning experience. Strong communication, problem-solving, Agile knowledge and experience with tools like Asana, Jira and Airtable are required.
Asana, Jira, Airtable, Slack
Airbnb
5+ YOE5 ans ou plus d'expérience en fintech ou en expérience client; 1 an minimum en traitement de réclamations d'assurance; Maîtrise du français et de l'anglais, à l'oral et à l'écrit
Customer experience, Confidentiality, Communication skills, Active listening, Organizational skills, Negotiation
Airbnb
5+ YOECandidates need 5+ years in fintech or customer experience, including 1+ year handling insurance claims, ideally property damage. Strong written and verbal communication, negotiation, critical thinking and empathy are required, and proficiency in English plus another language is preferred.
Customer experience, Fraud detection, Confidentiality, Workflow, Critical thinking, Communication skills
Airbnb
8+ YOECandidates need 8 or more years of program, operations, sales or revenue operations experience in a fast-growing, cross-functional setting. They need a proven record of owning a funnel end to end, strong analytics (SQL is preferred), deep hands-on Salesforce skills, and excellent communication for leadership settings.
Salesforce, SQL
Airbnb
6+ YOE6 années ou plus d'expérience en service à la clientèle; Expérience en hôtellerie, idéalement sur plateforme technologique; Capacité à travailler fins de semaine, jours fériés et quarts variables
Téléphone, Messagerie, Clavardage en direct
Airbnb
6+ YOECandidates need 6+ years of customer service experience, ideally in hospitality or with technology platforms, and experience with executive stakeholders. They must have strong written and spoken English, conflict resolution and sound judgment, plus advanced computer skills including Mac OS, Google Suite and CRM systems.
CRM systems, Google Suite, Apple Mac OS, Phone, Live chat, Messaging tools
Airbnb
3+ YOECandidates need 3+ years of experience in customer service, mediation, emergency services, Trust & Safety or a similar contact centre role, plus strong written and spoken communication and conflict resolution skills. They also need good judgment under pressure, the ability to work with sensitive and potentially traumatic material, and availability for weekends, holidays and early or evening shifts.
Google Suite, Apple Mac OS
Airbnb
3+ YOEPlus de trois ans d'expérience pertinente en service à la clientèle, médiation ou sécurité; Excellentes compétences en communication écrite et orale; Maîtrise de l'anglais, autres langues un atout
Google Suite, Apple/Mac OS
Airbnb
3+ YOECandidates need 3+ years of customer service experience, ideally in hospitality or with technology platforms and high-profile clients. They must communicate well in English and French, work weekends, holidays and early or late shifts, and be based in Canada.
CRM systems, Google Suite, Apple/Mac OS, Live chat, Phone
Airbnb
3+ YOECandidates need 3+ years of customer service experience, ideally in hospitality or with high-profile clients, plus strong English and French communication skills. Good computer skills with CRM systems and flexibility for weekend, holiday and on-call work are also needed.
CRM systems, Google Suite, Apple Mac OS, live chat tools
Airbnb
3+ YOEAu moins 3 ans d'expérience en service client multiculturel; Expérience en hôtellerie ou avec une clientèle influente un atout; Maîtrise de l'anglais et du français obligatoire
CRM, Apple Mac OS, Google Suite
Airbnb
3+ YOEAu moins 3 ans d'expérience en service client multiculturel; Expérience en hôtellerie ou avec une clientèle de haut niveau est un atout; Très bonnes compétences en communication écrite et verbale
CRM, Apple/Mac OS, Google Suite, Messagerie
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