Anovia is a white-label technical delivery partner for MSPs, VARs, and OEM ecosystems. We provide the staff augmentation, certified specialists, and carve-out managed services that help partners scale delivery, protect SLAs, and grow revenue - all under your brand, never in front of your customer. For more than two decades, Anovia has helped North American MSPs, technology providers, and OEM partner programs solve one of their biggest challenges: delivering consistently…
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We deliver under your brand. You keep the customer. We keep the lights on ⚡
Full company description
Anovia is a white-label technical delivery partner for MSPs, VARs, and OEM ecosystems. We provide the staff augmentation, certified specialists, and carve-out managed services that help partners scale delivery, protect SLAs, and grow revenue - all under your brand, never in front of your customer.
For more than two decades, Anovia has helped North American MSPs, technology providers, and OEM partner programs solve one of their biggest challenges: delivering consistently when internal resources are stretched, specialized talent is scarce, or customer demand exceeds available capacity.
Our teams operate as an extension of yours. Whether you need dedicated engineers, overflow support, after-hours coverage, project delivery resources, or fully managed service carve-outs, we work behind your brand while you remain the trusted face of the customer relationship.
📊 𝐃𝐚𝐭𝐚-𝐃𝐫𝐢𝐯𝐞𝐧 𝐑𝐞𝐬𝐮𝐥𝐭𝐬 𝐓𝐡𝐚𝐭 𝐃𝐞𝐟𝐢𝐧𝐞 𝐎𝐮𝐫 𝐒𝐮𝐜𝐜𝐞𝐬𝐬
• 725,000+ Tickets resolved
• 300+ Certified support specialists
• 99.7% SLA Achievement Rate
• 98% Customer Satisfaction
• 99.9% Uptime for managed systems
• 80% First Contact Resolution
• Global delivery, 24/7 Operations
💡 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 𝐖𝐞 𝐒𝐮𝐩𝐩𝐨𝐫𝐭
Avaya | Cisco | Mitel | Microsoft Teams | Microsoft 365 | Genesys | OpenScape | Five9 | Dialpad | Unify | Motorola Solutions | Public Safety Systems | Legacy Nortel
🔧 𝐎𝐮𝐫 𝐂𝐨𝐫𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬
• Staff Augmentation & Dedicated Technical Resources
• White-Label Managed Services
• Network Operations Center (NOC)
• Security Operations Center (SOC)
• IT Help Desk & Technical Support
• Unified Communications & Contact Center Support
• Cloud Managed Services & Migration
• Professional IT Services
• Multilingual Customer & Technical Support
• IT Staffing & Specialized Engineering Teams
• AI Services
You keep the customer relationship. We deliver behind your brand.
⚡ Let’s connect
LinkedIn followers
6,811
People associated on LinkedIn
174
Reported office locations
One Germain Street, Atrium Suites, Saint John, New Brunswick E2L 4V1, CA
5+ YOECandidates need 5+ years of hands-on Avaya Aura administration, 3+ years of Red Hat Enterprise Linux administration, and experience installing Avaya Security Service Packs on Aura appliances. Strong change management discipline and fluent English are also required.
Avaya Aura Communication Manager, Application Enablement Services, Device Services, Red Hat Enterprise Linux