Cresta combines the best of human and AI intelligence, transforming conversations and workflows at every level of the contact center. We help companies like Carmax, Hilton, and Cox Communications save time and money, differentiate the customer experience, and accelerate revenue growth.
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Turn customer conversations into a competitive advantage with the unified platform for human and AI agents.
Full company description
Cresta combines the best of human and AI intelligence, transforming conversations and workflows at every level of the contact center. We help companies like Carmax, Hilton, and Cox Communications save time and money, differentiate the customer experience, and accelerate revenue growth.
LinkedIn followers
38,918
People associated on LinkedIn
447
Reported office locations
100 S Murphy Ave, Suite 300, Sunnyvale, California 94086, US
Business categories
Artificial Intelligence
Software
Retail
Automotive
Natural Language Processing
Telecommunications
Artificial Intelligence (AI)
Intelligent Systems
Customer Service
Machine Learning
Other recorded names
Cresta
Specialties
AI
Machine Learning
Voice
Chat
Contact Center
Customer Experience
Digital Transformation
Real-time Coaching
and Real-time Agent Assistance
Profile identifies a recruitment agency
No
Reported total investment
276,000,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
8+ YOECandidates need a Bachelor's degree in Computer Science or a related field, 8+ years of relevant experience and at least 2 years of native mobile development in large consumer products. Strong Kotlin, Java and Swift skills and experience leading frontend architecture are required.
8+ YOECandidates need a Bachelor's in Computer Science or a related field, 8+ years building production backend systems, and strong distributed-systems, API design, database and cloud skills.
6+ YOECandidates need 6+ years of experience building native Windows desktop applications with OS-level APIs such as Win32. They also need screen capture and recording experience, low-level systems skills, and a Computer Science bachelor's degree.
8+ YOECandidates need a Computer Science or related bachelor's degree, 8+ years of relevant experience, and very solid coding skills. They should be familiar with React or Angular, have used one in large consumer-facing products, and have led a frontend stack technically.
5+ YOECandidates need 5+ years of building scalable production backend systems, strong REST and gRPC API experience and an understanding of distributed and real-time systems. Experience with third-party enterprise APIs, cloud platforms, Kubernetes and Docker is valued.
5+ YOECandidates need 5+ years of software engineering experience, mostly on infrastructure or systems work, with strong Python and Go skills. They need deep distributed systems knowledge, Kubernetes experience, developer tooling experience, and comfort owning production systems through on-call.
5+ YOECandidates need a bachelor's degree in computer science or a related field and 5+ years building scalable production backend systems. Strong REST or gRPC API design, distributed systems knowledge, and third-party enterprise integration experience are required, with CCaaS and AI agent experience as plus factors.
5+ YOECandidates need 5 to 8 or more years of building production machine learning systems, with significant LLM experience. Strong skills in NLP, transformers, RAG and agentic workflows are required, plus technical leadership.
3+ YOECandidates need 3+ years of software, AI/ML or consulting experience, a Bachelor's or Master's in a related field, and proficiency in Python and Golang. Hands-on experience with LLMs, RAG, function calling, cloud platforms and API integrations is strongly preferred.
5+ YOECandidates need 5+ years in DevOps, SRE or production engineering, with deep skill in Golang or Python. They also need production experience with Kubernetes, Terraform or CloudFormation, and AWS.