Candidates need a diploma or degree in computer science or a related field plus solid related experience, or an equivalent mix of training and experience. Experience with Windows and Active Directory, endpoint deployments, PowerShell or other scripting, and Citrix or virtualization is needed or highly valued. A Police Security Clearance and Canadian citizenship or permanent residency are required.
Citrix VDI, Active Directory, Microsoft 365, Microsoft Intune, Microsoft Defender, BitLocker
Candidates need a certificate in computer information systems (or equivalent training and experience), practical Windows and Microsoft 365 support skills, and working network knowledge. They also need strong written and oral communication and the ability to work in a fast-paced call centre. Permanent residents or Canadian citizens with 5 years of Canadian residency are required, and a police security clearance is a condition of employment.
Microsoft 365, Microsoft Intune, Microsoft Entra ID, SCCM, Citrix, ipconfig
Candidates need a high school diploma plus 9-1-1 call-taking courses, typing at 44 words per minute or more, related experience and Windows computer skills, or an equivalent mix of education and experience. They must obtain and keep an enhanced security clearance.
Candidates need proven experience with VPN, cloud networks, routing protocols, Cisco ISE, Cisco switches and routers, and Palo Alto firewalls. A degree or equivalent hands-on experience, a required CCNA certification, and Canadian citizenship or permanent residency with five years of residency in Canada are also needed.