Emplifi is the only Autonomous CX platform that powers how enterprise brands connect, convert, and care across every social, commerce, and service touchpoint. Trusted by 20,000+ brands worldwide, Emplifi Fuel brings together Social Marketing, Social Commerce, and Social Care into a single AI-powered platform, eliminating siloed tools, disconnected data, and fragmented customer journeys that hold modern teams back. Named a Leader in the 2026 Gartner® Magic Quadrant™ for…
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The only Autonomous CX platform. Powered by Fuel AI for social marketing, commerce & care.
Full company description
Emplifi is the only Autonomous CX platform that powers how enterprise brands connect, convert, and care across every social, commerce, and service touchpoint.
Trusted by 20,000+ brands worldwide, Emplifi Fuel brings together Social Marketing, Social Commerce, and Social Care into a single AI-powered platform, eliminating siloed tools, disconnected data, and fragmented customer journeys that hold modern teams back.
Named a Leader in the 2026 Gartner® Magic Quadrant™ for Social Marketing and the Forrester Wave™: Social Suites, Q4 2024, Emplifi combines 20+ years of CX innovation with intelligent automation and deep industry expertise to help brands publish, listen, care, and sell at scale.
AI is embedded throughout the platform today, with autonomous CX capabilities on the horizon. One platform. One customer story. Measurable business impact.
LinkedIn followers
22,387
People associated on LinkedIn
540
Reported office locations
Columbus , Ohio , US
New York, New York 10006, US
Singapore 078997, Singapore, SG
Pernerova 53, Praha 8, Prague 18600, CZ
Munich, DE
London, GB
Montreal , Québec, CA
Pilsen , CZ
Brno, CZ
Business categories
Social Shopping
CRM
E-Commerce
Social Media Marketing
Software
Advertising & Public Relations
Media and communication
Other recorded names
Emplifi (external posting)
Emplifi
Specialties
Customer Care
CX Solutions
Social Media Analytics
Social Media Management
Social Commerce
eCommerce
Social Marketing
AI Marketing
Autonomous CX
Social Listening
Ratings & Reviews
and UGC
Profile identifies a recruitment agency
No
Reported total investment
0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Industry
Software Development
Size
501-1,000 employees
Headquarters
Columbus , Ohio
Organization type
Privately Held
Specialties
Customer CareCX SolutionsSocial Media AnalyticsSocial Media ManagementSocial CommerceeCommerceSocial MarketingAI MarketingAutonomous CXSocial Listening
Emplifi has 1 open jobs in Canada as of November 6, 2026. Top locations: Toronto.
5+ YOECandidates need at least 5 years of sales experience, ideally in digital marketing, with a record of meeting quotas. Strong communication, negotiation, presentation and CRM skills (Salesforce or HubSpot) and an AI-first mindset are required, and a bachelor's degree is strongly preferred.