3+ YOECandidates need at least three years in credit, collections, risk or business analytics. They need strong analytics, advanced Power BI and Excel skills, and SQL or Python, plus attention to detail and experience working across teams.
2+ YOECandidates need 2 to 5 years of experience in collections, quality assurance, vendor oversight or related business operations, plus strong analytical, reporting and attention-to-detail skills. A high school diploma or equivalent is required.
Excel, SAP CCS, SAP FICA, TCN, dashboards, reporting tools
2+ YOECandidates need a high school diploma or equivalent and 2 to 5 years of collections, vendor management, recovery, audit or compliance experience. Strong analytical, reporting and attention-to-detail skills and an understanding of collection strategies and operational controls are required.
2+ YOECandidates need a bachelor's degree or equivalent experience, plus two or more years in quality assurance, contact centre or customer care work. Strong analytical, organizational and communication skills are required.
2+ YOECandidates need at least 2 years of professional customer service experience, a bachelor's degree or diploma (business or communications preferred), and exceptional verbal and written communication skills. Knowledge of Alberta utilities regulations, strong Excel skills, and the ability to work under pressure are also required.
Excel, SAP, Salesforce, CxOne, social media platforms