Since 1995, VOXDATA has been supplying outsourced call centre services, 24 hours a day, seven days a week, to meet all frontline customer relations needs. To date we have successfully managed over 400 call programs. We specialize in the development of flexible, effective, and cost-effective solutions for customers in a variety of fields, including • Finance • Insurance • Utilities • Energy • Telecom With facilities in Canada’s two major economic and social centres, Montreal…
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Quality people.
Innovative solutions.
Full company description
Since 1995, VOXDATA has been supplying outsourced call centre services, 24 hours a day, seven days a week, to meet all frontline customer relations needs. To date we have
successfully managed over 400 call programs.
We specialize in the development of flexible, effective, and cost-effective solutions for customers in a variety of fields, including
• Finance
• Insurance
• Utilities
• Energy
• Telecom
With facilities in Canada’s two major economic and social centres, Montreal and Toronto, we can serve your English- and French-speaking customers with complete transparency. This will give your clients a sense of comfort that they are speaking to an agent who understands and speaks the same language.
Our Vision: “to be the leading outsourcer of customized,
innovative contact centre solutions”.
Our Mission:
Through strategic partnerships with our clients, we will strive to be an innovative leader committed to providing high value, qualitative contact centre solutions by leveraging the
best practices, industry expertise, and leading-edge technology.
Our Mission and our commitment are driven by the following quality centric values:
• Client Satisfaction
• Integrity
• Respect
• Accountability
• Collaboration
We foster this culture through empowering, engaging, investing, educating and measuring our employees.
LinkedIn followers
5,976
People associated on LinkedIn
269
Reported office locations
1155 Rue Metcalfe, 18ème étage, Montréal, Québec H3B2V6, CA
Business categories
Outsourcing
Call Center
Other recorded names
VOXDATA
Voxdata
Specialties
Call Center Outsourcing
Customer Service
Sales and Marketing
B2B Development
Market Analytics
and Back Office
Profile identifies a recruitment agency
No
Reported total investment
0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Industry
Outsourcing and Offshoring Consulting
Size
201-500 employees
Headquarters
Montréal, Québec
Organization type
Privately Held
Year founded
1995
Specialties
Call Center OutsourcingCustomer ServiceSales and MarketingB2B DevelopmentMarket Analyticsand Back Office
VOXDATA has 5 open jobs in Canada as of November 6, 2026. Top locations: Montréal.
2+ YOE2+ MgmtExcellente maîtrise du français et de l'anglais, à l'oral et à l'écrit; Minimum de 2 ans d'expérience comme superviseur dans un centre d'appels; Expérience en gestion d'une équipe de plus de 10 employés
Bilingualism, Coaching, Communication skills, Process improvement, Collaboration, French
Excellente maîtrise de l'anglais, à l'oral comme à l'écrit; Solides aptitudes en vente, négociation et conclusion de ventes; Excellentes aptitudes interpersonnelles et passion pour l'expérience client
Sales, Upselling, Communication skills, Negotiation, Problem solving, Sales targets
2+ YOE2+ MgmtMinimum de 2 années comme superviseur ou chef d'équipe; Parfaitement bilingue français et anglais, oral et écrit; Expérience de gestion de plus de 10 agents
Excellentes aptitudes en communication et en relation client; Intérêt marqué pour la vente et l'atteinte d'objectifs; Aisance avec les systèmes informatiques et les outils numériques
Excellente maîtrise de l’anglais et du français ou de l’espagnol; Grande flexibilité et disponibilité pour horaires rotatifs; Solides aptitudes en communication et écoute active
Bilingualism, Customer service, English, French, Spanish, Respond to customers' inquiries