Tier Two Technical Support
Kitchener, ONFull Time
W
WaterlooIT
5+ YOECandidates need at least 5 years of IT troubleshooting experience, ideally in an MSP, including 2 years at Tier Two or higher. They must know network equipment, Microsoft 365, Active Directory, cloud and virtualization, RMM and ticketing systems, and basic cybersecurity.
Microsoft 365, Active Directory, Azure, Hyper-V, VMware, Ticketing system