IVR Test Lead (Google Dialogflow CX / Contact Center Testing)
Toronto, ONJ&M Group
5+ YOECandidates need five or more years of software testing and three or more in IVR or contact center testing. Hands-on experience with Dialogflow CX or similar platforms and with an IVR automation tool such as Cyara Velocity or Botium is required.
Google Dialogflow CX, Google GECX, Cyara Velocity, Botium
System & API Gateway Support Specialist
Toronto, ONJ&M Group
J&M Group needs candidates with strong enterprise application, middleware and API production support experience. They must know API gateway platforms, REST, HTTP/HTTPS, SSL/TLS certificates and mTLS, and use Splunk and Dynatrace.
Splunk, Dynatrace, API Gateway, IBM API Connect
Guidewire Earnix & Rating
Toronto, ONJ&M Group
7+ YOE3+ MgmtCandidates need 7 to 10 years in insurance rating and Earnix, including 3+ years at tech lead or architect level, plus strong Guidewire PolicyCenter integration and Git branching experience. Cloud, CI/CD and API security knowledge is also required.
Earnix Modeler, Earnix Optimizer, Guidewire PolicyCenter, Git, AWS, Azure