CCaaS Tech Lead - Amazon Connect
Toronto, ON +3HybridFull Time
AI
Accenture Inc Company
7+ YOECandidates need 7+ years in technical delivery or solution architecture, proven CCaaS transformation experience and deep Amazon Connect knowledge. They also need cloud, API and integration skills, agentic AI exposure, agile leadership and a university degree.
Amazon Connect, AWS
Amazon Connect Functional Lead
Toronto, ON$99k–$210k/yrFull Time
AI
Accenture Inc Company
3+ YOECandidates need at least 3 years of hands-on Amazon Connect functional experience, including routing, contact flows and Contact Lens, plus 3 years with AWS services such as Lambda, DynamoDB, S3, CloudWatch and Lex. A bachelor's degree in computer science or a related field is required.
Amazon Connect, Contact Lens, AWS Lambda, DynamoDB, Amazon S3, CloudWatch