Director of Customer Success
OntarioRemote
Instacart: Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop.
8+ YOECandidates need 8+ years of enterprise customer success or account management experience in B2B SaaS, including leading a team with measurable retention and adoption results. Strong executive communication, experience managing managers, and an understanding of segmented customer coverage models are required.
Sales, Leadership, Merchandising, CSM, Client relationship management