“IVR” jobs in Canada – Page 8

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• 1mo

  Amazon Connect Functional Lead

  Toronto, ON

  $99k–$210k/yrFull Time

  AI

  Accenture Inc Company

  3+ YOECandidates need at least 3 years of hands-on Amazon Connect functional experience, including routing, contact flows and Contact Lens, plus 3 years with AWS services such as Lambda, DynamoDB, S3, CloudWatch and Lex. A bachelor's degree in computer science or a related field is required.

  Amazon Connect, Contact Lens, AWS Lambda, DynamoDB, Amazon S3, CloudWatch

• 1mo

  Product Manager, Conversational Support

  British Columbia

  $59k–$83k/yrRemoteFull Time

  TW

  The Walt Disney Company (Canada) Ltd.

  3+ YOECandidates need 3+ years of consumer or enterprise product management at global scale and a bachelor's degree or equivalent experience. They should have integration and data-flow skills, familiarity with contact center, CRM or conversational AI platforms, and strong analytics.

  CRM platforms, Conversational AI platforms

• 1mo

  Sr. Director, Engineering Manager- Agent & Supervisor

  Mississauga, ON

  HybridFull Time

  MM

  MCD McKesson Canada Corporation / La Corporation McKesson Canada

  13+ YOE6+ MgmtCandidates need 13+ years of professional experience with 6+ years of diversified leadership, and proven experience leading teams of 5+ engineers in CCaaS or enterprise communications platforms. They also need working knowledge of Five9, Genesys or equivalent platforms, applied AI fluency, and Agile/DevOps and CI/CD experience.

  Five9, Genesys, Verint

• 1mo

  Ingénieur(e) Senior en Développement Logiciel / Sr. Software Developer

  Montréal, QC

  Full Time

  GT

  GoTo Technologies Canada Ltd.

  Expérience solide en Java; Connaissance pratique de Golang; Expérience des microservices SaaS natifs pour le nuage

  Java, Golang, Kubernetes, Docker, Helm, AWS

• 1mo

  Principal AI Solutions Architect, Customer Success

  Toronto, ON +2

  Full Time

  CG

  Canada - Genesys Cloud Services Corp.

  10+ YOECandidates need 10+ years building commercial IVR, routing or conversational AI solutions and 6+ years developing voice or digital bots on platforms such as Dialogflow or Lex. They also need experience with generative and agentic AI, strong software architecture and integration skills, and customer-facing consulting ability.

  Genesys Cloud, Google Dialogflow, Amazon Lex

• 1mo

  (Remote) Consulting Manager

  Burnaby, BC +4

  RemoteFull Time

  NH

  N. Harris Computer Corporation - USA

  5+ YOE2+ MgmtCandidates need 5+ years in professional services or consulting, ideally on utility or municipal software implementations, and 4+ years in a senior consulting role. They also need proven experience managing several concurrent implementation projects, project financial management, and strong executive client communication.

  Cayenta CIS, CayStone, SpiraTest, Jira, ServiceNow, Power BI

• 1mo

  Senior Five9 CCaaS Administrator

  Markham, ON

  

  Aviva Canada Inc: Leading insurer for home, auto, lifestyle and Business / Assurance automobile, habitation, mode de vie et entreprise

  7+ YOECandidates need a university degree or equivalent experience, 7+ years supporting enterprise contact centre and telephony environments, and extensive Five9 administration experience. Strong telephony and VoIP knowledge (SIP, SBCs, PSTN) and strong communication skills are essential.

  Five9, Verint Workforce Optimization, Microsoft Teams Phone, Session Border Controllers

• 1mo

  IT Field Operations Coordinator

  Fort St. John, BC

  Full Time

  PC

  Pacific Canbriam Energy Limited

  7+ YOECandidates need 7+ years of hands-on IT infrastructure and service management experience, plus 5+ years in telecom administration and Oil and Gas. Strong knowledge of Windows Server, Active Directory, networking, Fortinet, Starlink and OT/IoT systems is required, with willingness to work at remote industrial sites and a valid driver's licence.

  Windows Server, Active Directory, Fortinet, Cisco, Starlink, Avaya

• 1mo

  AWS Project Manager

  Alberta

  Remote

  

  NeuraFlash, Part of Accenture: Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build…

  5+ YOECandidates need 5+ years of project management in contact center environments, 2+ years leading Amazon Connect implementations, and AWS Cloud Practitioner or Solutions Architect certification. Consulting experience, Agile or hybrid delivery skills, and comfort presenting to VP and Director-level stakeholders are also required.

  Amazon Connect, Jira, Smartsheet, AWS

• 1mo

  Senior Product Manager, Voice

  Toronto, ON +3

  $146k–$197k/yrHybridFull Time

  

  Jobber: The company continually ranks as one of Canada's fastest-growing and most innovative companies by Canadian Business and Macleans, The Globe and…

  Jobber needs a senior product manager who has owned a revenue line such as pricing or packaging, shipped a production LLM or ML feature, and has enough technical depth to discuss models, prompts and pipelines. Telephony, SMB or home service experience is a strong plus.

  Packaging, ML, SIP, Call routing

10 companies