Manager, Quality & Process Improvement
Toronto, ONFull Time
ZM
Zone Maintenance
6+ YOECandidates need 6+ years of operational excellence experience, ideally in auto finance or a large contact center, and a bachelor's degree in business, engineering or a related field. Strong quality assurance, coaching, SQL, Excel and stakeholder communication skills are required.
Microsoft Excel, Microsoft Word, SQL, CRM, Callbot, Customer portal
Manager, Quality & Process Improvement
Toronto, ONFull Time
ZM
Zone Maintenance
6+ YOECandidates need 6+ years of operational excellence experience, ideally in auto finance or a large contact center, and a bachelor's degree in business, engineering or a related field. Strong quality assurance, coaching, SQL, Excel and stakeholder communication skills are required.
Microsoft Excel, Microsoft Word, SQL, CRM, Callbot, Customer portal