VP, Customer Support, Community, and Knowledge
Kitchener, ON +1D2L
10+ YOE5+ MgmtCandidates need 10+ years in customer support, at least 5 in leadership, and prior management of a global SaaS support organization with budget ownership. A business or IT degree is required, an MBA is preferred, and AI implementation experience is needed.
Customer service, Content creation, Performance management, Sales, Leadership, Manage a team
Senior Business Development Representative
Kitchener, OND2L
1+ YOED2L needs candidates with at least one year of business development experience, strong written and verbal communication, and a goal-driven approach. Experience in eLearning, education or enterprise software is preferred, along with a business, marketing or related degree or diploma.
CRM, Spark
Business Development Representative
Kitchener, OND2L
Candidates need strong written and verbal communication, time management and relationship-building skills, plus a goal-oriented drive to meet quarterly targets. A business, marketing or related degree or diploma is required, and eLearning, education or enterprise software experience is preferred.
CRM tool, Sales engagement platform, AI sales tools
Content Strategist - 12 Month Contract
Kitchener, OND2L
5+ YOECandidates need about 5 years of relevant experience, ideally in technical writing or localization, with a bachelor's degree, technical writing certificate or equivalent work experience. Experience with version control, XML publishing tools, localization software and analytics is an asset.
GitHub, MadCap Flare, SDL Trados, MemoQ, Google Analytics, CMS
Software Test Developer
Kitchener, OND2L
Candidates need a bachelor's degree or diploma in computer science, computer engineering or a similar technical field. They should know how to find defects, write automated tests and script in languages such as Python or JavaScript.
Teaching, Agile development, IMPACT, Provide information, Process improvement, Swift
Senior Finance Business Partner
CanadaD2L
5+ YOECandidates need 5+ years of finance experience in FP&A, corporate finance, revenue operations or financial advisory, plus strong analytical, financial modelling and stakeholder influence skills. A bachelor's degree in business, commerce, finance, accounting or economics is preferred, and NetSuite, Salesforce, Pigment, PowerBI, SQL and IFRS experience are assets.
NetSuite, OpenAir, Salesforce, Pigment, PowerBI, SQL
Marketing Operations Analyst
CanadaD2L
2+ YOECandidates need 2-5 years of marketing or revenue operations experience, hands-on Salesforce admin skills, and experience with Pardot or Marketing Cloud. Strong analytical, troubleshooting and communication skills are also required.
Salesforce, Pardot, Marketing Cloud, 6sense, Sendoso, Clay
Product Support Analyst
Toronto, ON +1D2L
Candidates need strong analytical and troubleshooting skills, SQL ability, and working knowledge of web technologies such as REST, XML and Active Directory. A Bachelor's degree in Computer Science or equivalent technical experience is recommended.
SQL, Microsoft SQL Server, Wireshark, Fiddler, Salesforce, Office 365
Executive Assistant
Kitchener, ON +1D2L
3+ YOECandidates need at least three years supporting senior leaders in a fast-paced organization. D2L wants strong written communication, organization, sound judgment and discretion, and comfort with modern productivity and AI tools.
ChatGPT, Rovo
Senior Application Security Analyst
Kitchener, OND2L
Candidates need hands-on experience with security controls such as SAST, DAST and SCA, plus vulnerability assessments and penetration testing. Practical code review skills, public cloud experience (AWS or Azure) and knowledge of ISO 27001, NIST 800-53 or PCI-DSS are also needed.
GRC tools
Senior Transformation Director
Kitchener, ON +1D2L
10+ YOECandidates need 10+ years of progressive experience in business operations, process improvement, organizational change or enterprise transformation. Hands-on fluency with current AI tools, strong influence with senior stakeholders, and a bachelor's degree or equivalent experience are required.
AI tools, enterprise systems, workflow automation tools
Solutions Consultant - Corporate
CanadaD2L
3+ YOECandidates need 3 to 5 years in pre-sales, solutions consulting, teaching, training or instructional design. D2L wants strong presentation skills, comfort with learning management systems and enterprise technology, and RFP experience is an asset.
Brightspace, AI tools
Senior Product Manager - Createspace, Canada Based
Toronto, ON +2D2L
8+ YOECandidates need 8+ years of software product management experience, including product planning, market research, competitive analysis and go-to-market work. They should be strategic, cross-functional leaders comfortable with agile delivery and familiar with AI tools.
AI tools
Solutions Consultant - Education
CanadaD2L
3+ YOECandidates need 3+ years of Brightspace experience as an administrator or instructor, familiarity with AI tools and other learning systems, and strong presenting and writing skills. Higher education edtech experience is an advantage.
Brightspace, AI tools
Software Developer
Kitchener, ON +3D2L
Candidates need a computer science or similar technical degree, proficient coding skills in C++, C# or Java, and strong object-oriented design and computer science fundamentals. Software development experience, ideally at a technology company, and comfort with AI tools are also needed.
C++, C#, Oracle Java, Computer science, Software development, Computer engineering
Senior Software Developer 2
Kitchener, ON +3D2L
8+ YOECandidates need 8+ years of software development experience, a bachelor's degree in computer science or a similar technical field, and strong C++, C# or Java skills with object-oriented design. They also need solid computer science fundamentals, strong communication, and a track record of technically challenging work.
Communication skills, Collaboration, C++, C#, Oracle Java, Computer science
Senior Software Developer
Kitchener, ON +3D2L
5+ YOECandidates need 5+ years of software development experience, strong object-oriented coding skills (C++, C# or Java), and a solid grasp of computer science topics. A bachelor's degree in a technical discipline and a proven record of technically challenging work are also expected.
Communication skills, Collaboration, C++, C#, Oracle Java, Computer science
Senior Proposal Manager
Kitchener, ON +1D2L
7+ YOECandidates need 7+ years in a fast-paced, high-volume proposal writing role, strong writing and project management skills, and proposal certification such as APMP. Experience in high-tech or education is an asset.
Microsoft Office, Salesforce, Adobe, proposal automation software
Director, Public Relations & Communications
CanadaD2L
10+ YOECandidates need 10+ years of progressive PR and strategic communications experience, ideally in B2B, plus a proven record in media relations and crisis communications. They should have practical AI tool skills, strong writing and presentation abilities, and a bachelor's degree in a related field.
Generative AI tools
Bilingual Product Support Analyst (Canadian French)
Toronto, ON +1D2L
Candidates need fluency in English and Canadian French, strong analytical and problem-solving skills, and SQL skills. Helpdesk, customer service and LMS experience are assets.
SQL, Microsoft SQL, Wireshark, Fiddler, Salesforce, Active Directory